Salesforce

Summer 2025 Intern - Slack PhD User Research

Salesforce

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelPhd or Professional
Job Description

Welcome to the future of user research at Salesforce! We are seeking highly motivated and curious individuals to join our team as Summer 2025 Interns for our Slack PhD User Research program. This is an exciting opportunity to gain hands-on experience conducting user research for one of the most innovative and dynamic companies in the tech industry. As an intern, you will have the opportunity to work alongside our experienced researchers, contribute to real projects, and make a meaningful impact on the development of our products. With a strong passion for understanding user behavior and a background in psychology, human-computer interaction, or a related field, you will be an essential part of our team as we strive to deliver the best possible user experience for our customers. Join us and be a part of shaping the future of user research at Salesforce.

  1. Conduct user research studies: As a Summer 2025 intern for our Slack PhD User Research program, your primary responsibility will be to conduct user research studies. This includes designing studies, recruiting participants, facilitating research sessions, and analyzing data.
  2. Collaborate with experienced researchers: You will have the opportunity to work alongside our experienced researchers and learn from their expertise. This will involve collaborating on research projects, receiving feedback and guidance, and contributing to team discussions.
  3. Contribute to real projects: As an intern, you will have the opportunity to work on real projects and make a tangible impact on the development of our products. This will involve conducting research that directly informs product decisions and improvements.
  4. Attend and participate in team meetings: You will be expected to attend and actively participate in team meetings, where you will have the opportunity to share your research findings, contribute to discussions, and provide input on research strategies and methodologies.
  5. Stay up-to-date with industry trends: It is important for our team to stay current with industry trends and best practices in user research. As an intern, you will be responsible for staying informed about the latest developments in user research and incorporating them into your work.
  6. Collaborate with cross-functional teams: Our user research team works closely with cross-functional teams, including product managers, designers, and engineers. As an intern, you will have the opportunity to collaborate with these teams and gain experience working in a cross-functional environment.
  7. Analyze and synthesize research data: You will be responsible for analyzing and synthesizing research data to identify key insights and provide recommendations to inform product decisions. This will involve using various research methods and tools, such as surveys, interviews, and usability testing.
  8. Present research findings: As an intern, you will have the opportunity to present your research findings to the team and other stakeholders. This will involve creating presentations and effectively communicating your research insights and recommendations.
  9. Uphold research ethics and confidentiality: It is
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Strong Academic Background: The Ideal Candidate For This Internship Should Have A Bachelor's Degree In Psychology, Human-Computer Interaction, Or A Related Field. A Phd Program In A Relevant Field Is Preferred.

  • Research Experience: Previous Experience In Conducting User Research, Preferably In A Technology Or Software Company, Is Highly Desirable. The Candidate Should Have A Strong Understanding Of Research Methodologies, Data Analysis, And Presentation Of Findings.

  • Knowledge Of Slack And Salesforce: As This Internship Focuses On User Research For Slack, The Candidate Should Have A Strong Understanding Of The Platform And Its Features. Familiarity With Salesforce, The Parent Company Of Slack, Is Also Preferred.

  • Excellent Communication Skills: The Candidate Should Possess Strong Written And Verbal Communication Skills. They Should Be Able To Effectively Communicate Research Findings To A Diverse Audience And Collaborate With Cross-Functional Teams.

  • Passion For User Experience: The Candidate Should Have A Strong Interest In Understanding User Needs And Behavior, And A Desire To Improve The Overall User Experience. They Should Be Able To Think Critically And Creatively To Identify Opportunities For Improvement In Product Design And Functionality.

Required Skills
  • Communication Skills

  • Project Management

  • Data Analysis

  • User Experience

  • Attention to detail

  • Problem Solving

  • Design Thinking

  • Collaboration

  • Customer Insights

  • Research Methodology

  • User Behavior

  • Technology Trends

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Summer 2025 Intern - Slack PhD User Research in San Francisco, CA, USA is $92,000-$125,000 per year. This range may vary based on factors such as the intern's qualifications and experience, the specific role and responsibilities within the company, and the overall compensation and benefits package offered by the employer. It is important to note that this salary range is an estimate and may not reflect the actual salary offered for a specific position.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 21st, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started