Salesforce

Strategic Business Analyst

Salesforce
333 W Wolf Point Plaza, Chicago, IL 60654, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

This role is part of a high-performance team comprised largely of former management consultants. Success in this role means assisting the Customer Success Group (CSG) to drive the continued success of Salesforce by supporting our customer success strategy. Deliver recommendations and insights that support senior stakeholders (VPs and SVPs) manage their KPIs Proactively identify trends, risks, and opportunities in the business to influence and set market/account strategy. Understand the underlying data architecture supporting Customer Success and how to use it to report on business performance. Identify and optimize the true drivers of financial performance, productivity, customer engagement, and other metrics. Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts.

Where is this job?
This job is located at 333 W Wolf Point Plaza, Chicago, IL 60654, USA
Job Qualifications

  • 3+ years of management consulting and/or business operations experience

  • Self-starter and a high degree of motivation to go above and beyond the task at hand

  • Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies

Required Skills

  • Negotiation skills

  • Time Management Skills

  • Situational and analytical skills

  • CRM and data management

Soft Skills

  • Process Improvement

  • Self-Motivated

  • Communication Skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Strategic Business Analyst in 333 W Wolf Point Plaza, Chicago, IL 60654, USA is approximately $75,000 - $93,000 per year. This range may vary depending on the company, the industry, and the experience level of the analyst.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 16th, 2021
Apply BeforeJune 9th, 2026
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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