Salesforce

Software Engineering Operations Engineer

Salesforce

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Salesforce, the world's leading customer relationship management platform. We are currently seeking a driven and experienced Software Engineering Operations Engineer to join our dynamic team. As a key member of our Operations team, you will play a crucial role in maintaining and improving our software systems and processes, ensuring high availability and seamless functionality for our clients. If you have a passion for troubleshooting and optimizing software systems, and have a strong background in software engineering and operations, we want to hear from you! Join us in shaping the future of customer relationship management and make a significant impact on our global operations.

  1. Maintain and optimize software systems: The Software Engineering Operations Engineer will be responsible for maintaining and improving the software systems of Salesforce, ensuring high availability and seamless functionality for our clients.
  2. Troubleshoot and resolve issues: This role requires a strong troubleshooting mindset and the ability to identify and resolve any technical issues that may arise in the software systems.
  3. Monitor system performance: The Software Engineering Operations Engineer will be responsible for monitoring the performance of the software systems and identifying areas for improvement.
  4. Implement system upgrades: As a key member of the Operations team, the engineer will be responsible for implementing software upgrades and updates to improve system functionality and performance.
  5. Ensure high availability: The engineer will play a crucial role in ensuring that the systems are always available for our clients, and will work to minimize any downtime.
  6. Collaborate with cross-functional teams: This role will require working closely with other teams, such as development and quality assurance, to ensure the seamless integration of software systems.
  7. Develop and maintain documentation: The engineer will be responsible for creating and maintaining documentation for software systems, processes, and procedures.
  8. Identify and implement process improvements: The Software Engineering Operations Engineer will constantly look for ways to improve the efficiency and effectiveness of our software systems and processes.
  9. Stay updated on industry trends and advancements: This role requires staying updated on the latest trends and advancements in software engineering and operations, and implementing them where applicable.
  10. Provide technical support: The engineer will be responsible for providing technical support to internal teams and clients, and will assist with troubleshooting and resolving any issues that may arise.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Computer Science, Software Engineering, Or A Related Field.

  • At Least 3 Years Of Experience In Software Engineering, Preferably In A Cloud-Based Environment.

  • Strong Understanding Of Devops Principles And Experience With Continuous Integration And Deployment Tools Such As Jenkins, Git, And Chef.

  • Experience With Cloud Computing Platforms Such As Aws, Azure, Or Google Cloud.

  • Excellent Communication And Problem-Solving Skills, With The Ability To Work Collaboratively In A Fast-Paced, Agile Environment.

Required Skills
  • Virtualization

  • Networking

  • Troubleshooting

  • DevOps

  • Scripting

  • Continuous Integration

  • Automation

  • Cloud Computing

  • Disaster recovery

  • Agile methodologies

  • Configuration management

  • Monitoring

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Software Engineering Operations Engineer in Atlanta, GA, USA is between $70,000 to $120,000 per year. However, this can vary depending on factors such as the size and industry of the company, the engineer's experience and skills, and other benefits offered.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 12th, 2024
Apply BeforeApril 11th, 2026
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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