Salesforce

Signature Support Engineer

Salesforce
2035 NE Cornelius Pass Rd, Hillsboro, OR 97124, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

The Signature Support Engineer is a customer-focused expert and is responsible for Salesforce’s Mission Critical Support handling and execution of cases of all severities, as well as implementing and finding ways to prevent customer issues through proactive support and monitoring. The Signature Success team provides the highest level of support and expertise to some of our largest and most strategic accounts in Government Cloud. This responsibility includes developing a strong partnership across Worldwide Support, R&D, and our Support Operations team. As a member of the Signature Success team, the Engineer is experienced with technical concepts and is highly customer centric.

Where is this job?
This job is located at 2035 NE Cornelius Pass Rd, Hillsboro, OR 97124, USA
Job Qualifications

  • 5+ years of prior experience in Technical Support/Services related role

  • Visualforce and Apex code experience a plus

  • Previous experience with Salesforce CRM and its technologies

  • Familiarity of XML, preferably experience using server-to-server web services (SOAP)

Required Skills

  • Javascript

  • CSS

  • AJAX

  • DHTML

  • Email Marketing

  • Time Management Skills

  • Object-Oriented Design & Analysis

  • Salesforce management

  • Database and relational data structures

Soft Skills

  • Process Improvement

  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Signature Support Engineer in 2035 NE Cornelius Pass Rd, Hillsboro, OR 97124, USA is $42,000 - $95,000 a year. This range may depend on the individual's education level, experience, and other qualifications.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 13th, 2021
Apply BeforeMay 22nd, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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