
Senior Technical Program Manager - Technical Operations
Are you a highly skilled technical leader with a passion for driving operational excellence? Look no further! Salesforce is seeking a Senior Technical Program Manager to join our dynamic team and lead our Technical Operations division. In this role, you will have the opportunity to collaborate with cross-functional teams to ensure the smooth and efficient operation of our technical systems and processes. We are seeking a driven individual with a strong understanding of project management, technical operations, and a proven track record of delivering results in a fast-paced environment. If you are ready to take on a challenging and rewarding role at a global leader in cloud computing, then we want to hear from you!
- Lead and manage the Technical Operations division, ensuring the smooth and efficient operation of all technical systems and processes.
- Collaborate with cross-functional teams, including engineering, product, and operations, to identify and address technical issues and drive operational excellence.
- Develop and implement strategies to improve the overall technical operations of the company.
- Manage and prioritize project timelines and deliverables, ensuring projects are completed on time and within budget.
- Communicate regularly with stakeholders to provide updates on project progress and any potential risks or issues.
- Identify and mitigate potential risks and roadblocks to project success.
- Mentor and coach team members to foster a culture of continuous improvement and develop the skills and capabilities of the team.
- Stay up-to-date with industry trends and best practices in project management and technical operations to drive innovation and efficiency within the team.
- Monitor and evaluate the performance of technical systems and processes, identifying areas for improvement and driving implementation of solutions.
- Develop and maintain effective relationships with vendors and suppliers to ensure the smooth and efficient operation of technical systems.
- Collaborate with other senior leaders to align technical operations with business goals and objectives.
Extensive Technical Knowledge And Experience: A Senior Technical Program Manager - Technical Operations At Salesforce Should Possess A Deep Understanding Of Technical Operations And Be Well-Versed In The Latest Technologies, Tools, And Platforms Used In The Industry. They Should Have A Strong Background In Software Development, Systems Engineering, And Project Management To Effectively Oversee And Manage Technical Projects.
Leadership And Management Skills: As A Senior Level Position, This Role Requires Strong Leadership And Management Skills To Lead A Team Of Technical Professionals And Drive Successful Project Delivery. The Ideal Candidate Should Have A Proven Track Record Of Managing Large Scale Technical Programs With Cross-Functional Teams And Be Able To Provide Guidance And Mentorship To Team Members.
Strategic Thinking And Problem-Solving Abilities: The Senior Technical Program Manager - Technical Operations Should Possess Excellent Strategic Thinking And Problem-Solving Abilities To Identify And Address Complex Technical Challenges. They Should Be Able To Anticipate Potential Issues And Proactively Develop Effective Solutions To Ensure The Success Of Technical Projects.
Strong Communication And Collaboration Skills: This Role Requires Effective Communication And Collaboration With Various Stakeholders, Including Technical Teams, Project Managers, And Executive Leadership. The Senior Technical Program Manager Should Be Able To Communicate Technical Information Clearly And Concisely To Non-Technical Stakeholders And Foster A Collaborative And Inclusive Work Environment.
Project Management Expertise: A Senior Technical Program Manager At Salesforce Should Have Extensive Experience In Project Management Methodologies And Tools, Such As Agile And Scrum. They Should Be Able To Create And Manage Project Plans, Track Progress, And Ensure Timely Delivery Of Projects While Managing Risks And Issues Effectively. Additionally, Experience With Budgeting And Resource Allocation Is Also Essential For This Role.
Strategic Planning
Project Management
Vendor Management
Budget management
Agile Methodology
Team Leadership
Risk assessment
Resource planning
Problem-Solving
Stakeholder management
Process
Technical Expertise
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Technical Program Manager - Technical Operations in Seattle, WA, USA is $120,000 to $180,000 per year. This can vary depending on factors such as the specific company, level of experience, and skills of the individual. Additionally, bonuses and other forms of compensation may also impact the overall salary for this role.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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