Salesforce

Senior Technical Program Manager - Technical Operations

Salesforce

Seattle, WA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled technical leader with a passion for driving operational excellence? Look no further! Salesforce is seeking a Senior Technical Program Manager to join our dynamic team and lead our Technical Operations division. In this role, you will have the opportunity to collaborate with cross-functional teams to ensure the smooth and efficient operation of our technical systems and processes. We are seeking a driven individual with a strong understanding of project management, technical operations, and a proven track record of delivering results in a fast-paced environment. If you are ready to take on a challenging and rewarding role at a global leader in cloud computing, then we want to hear from you!

  • Lead and manage the Technical Operations division, ensuring the smooth and efficient operation of all technical systems and processes.
  • Collaborate with cross-functional teams, including engineering, product, and operations, to identify and address technical issues and drive operational excellence.
  • Develop and implement strategies to improve the overall technical operations of the company.
  • Manage and prioritize project timelines and deliverables, ensuring projects are completed on time and within budget.
  • Communicate regularly with stakeholders to provide updates on project progress and any potential risks or issues.
  • Identify and mitigate potential risks and roadblocks to project success.
  • Mentor and coach team members to foster a culture of continuous improvement and develop the skills and capabilities of the team.
  • Stay up-to-date with industry trends and best practices in project management and technical operations to drive innovation and efficiency within the team.
  • Monitor and evaluate the performance of technical systems and processes, identifying areas for improvement and driving implementation of solutions.
  • Develop and maintain effective relationships with vendors and suppliers to ensure the smooth and efficient operation of technical systems.
  • Collaborate with other senior leaders to align technical operations with business goals and objectives.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Extensive Technical Knowledge And Experience: A Senior Technical Program Manager - Technical Operations At Salesforce Should Possess A Deep Understanding Of Technical Operations And Be Well-Versed In The Latest Technologies, Tools, And Platforms Used In The Industry. They Should Have A Strong Background In Software Development, Systems Engineering, And Project Management To Effectively Oversee And Manage Technical Projects.

  • Leadership And Management Skills: As A Senior Level Position, This Role Requires Strong Leadership And Management Skills To Lead A Team Of Technical Professionals And Drive Successful Project Delivery. The Ideal Candidate Should Have A Proven Track Record Of Managing Large Scale Technical Programs With Cross-Functional Teams And Be Able To Provide Guidance And Mentorship To Team Members.

  • Strategic Thinking And Problem-Solving Abilities: The Senior Technical Program Manager - Technical Operations Should Possess Excellent Strategic Thinking And Problem-Solving Abilities To Identify And Address Complex Technical Challenges. They Should Be Able To Anticipate Potential Issues And Proactively Develop Effective Solutions To Ensure The Success Of Technical Projects.

  • Strong Communication And Collaboration Skills: This Role Requires Effective Communication And Collaboration With Various Stakeholders, Including Technical Teams, Project Managers, And Executive Leadership. The Senior Technical Program Manager Should Be Able To Communicate Technical Information Clearly And Concisely To Non-Technical Stakeholders And Foster A Collaborative And Inclusive Work Environment.

  • Project Management Expertise: A Senior Technical Program Manager At Salesforce Should Have Extensive Experience In Project Management Methodologies And Tools, Such As Agile And Scrum. They Should Be Able To Create And Manage Project Plans, Track Progress, And Ensure Timely Delivery Of Projects While Managing Risks And Issues Effectively. Additionally, Experience With Budgeting And Resource Allocation Is Also Essential For This Role.

Required Skills
  • Strategic Planning

  • Project Management

  • Vendor Management

  • Budget management

  • Agile Methodology

  • Team Leadership

  • Risk assessment

  • Resource planning

  • Problem-Solving

  • Stakeholder management

  • Process

  • Technical Expertise

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Technical Program Manager - Technical Operations in Seattle, WA, USA is $120,000 to $180,000 per year. This can vary depending on factors such as the specific company, level of experience, and skills of the individual. Additionally, bonuses and other forms of compensation may also impact the overall salary for this role.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 30th, 2024
Apply BeforeSeptember 18th, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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