Senior Product Manager, Salesforce Success Plans
Welcome to Salesforce, where we are dedicated to helping businesses of all sizes succeed with our innovative cloud solutions. We are currently seeking a highly experienced and driven Senior Product Manager to join our team and lead our Salesforce Success Plans. As a Senior Product Manager, you will have the opportunity to shape the future of our success plans and drive customer retention and satisfaction. We are looking for someone who is passionate about creating exceptional customer experiences, has a strong understanding of the Salesforce platform, and has a proven track record of successful product management. If you are ready to take on a challenging and rewarding role at the forefront of technology and customer success, we encourage you to apply for this position.
- Develop and execute the vision, strategy, and roadmap for Salesforce Success Plans.
- Lead cross-functional teams to define and prioritize features, enhancements, and improvements for success plans.
- Conduct thorough market research and analysis to identify customer needs and industry trends.
- Collaborate with sales, marketing, and customer success teams to define target customer segments and positioning for success plans.
- Work closely with engineering teams to ensure timely and high-quality delivery of product features.
- Monitor and analyze product usage and customer feedback to identify areas for improvement and make data-driven decisions.
- Develop and manage the product budget, including forecasting and tracking expenses.
- Communicate product updates and releases to internal teams and external stakeholders.
- Keep up-to-date with the latest advancements in Salesforce technology and incorporate them into the success plans.
- Mentor and guide junior product managers and assist in their professional development.
- Represent the company at industry events and conferences to promote success plans and gather market insights.
- Collaborate with other senior leaders to align product goals with overall business objectives.
- Ensure compliance with company policies, procedures, and regulations.
- Act as a subject matter expert for success plans and provide guidance and support to customers and internal teams.
- Continuously evaluate and improve the success plans to drive customer retention and satisfaction.
Extensive Experience With Salesforce: A Senior Product Manager For Salesforce Success Plans Should Have A Deep Understanding Of The Salesforce Platform And Its Various Products And Services. They Should Have A Minimum Of 5-7 Years Of Experience Working With Salesforce And Have A Strong Knowledge Of Its Capabilities, Features, And Updates.
Project Management Skills: As A Senior Product Manager, This Role Requires Strong Project Management Skills To Oversee The Development And Launch Of New Products And Services. The Ideal Candidate Should Have A Proven Track Record Of Successfully Managing Complex Projects, Meeting Deadlines, And Delivering High-Quality Results.
Leadership And Team Management: This Role Involves Working Closely With Cross-Functional Teams, Including Sales, Marketing, And Engineering, To Develop And Execute Product Strategies. A Senior Product Manager Should Have Excellent Leadership Skills To Effectively Manage And Motivate Team Members, Delegate Tasks, And Foster Collaboration And Innovation.
Business Acumen: A Successful Senior Product Manager Should Have A Good Understanding Of Business Operations And Sales Processes. They Should Be Able To Identify Market Trends, Customer Needs, And Competitive Landscape To Develop Product Strategies That Align With The Company's Overall Business Goals And Objectives.
Excellent Communication And Stakeholder Management: Strong Communication Skills Are Essential For A Senior Product Manager As They Will Be Responsible For Presenting Product Updates And Strategies To Senior Executives, Stakeholders, And Customers. They Should Be Able To Effectively Communicate Complex Technical Concepts To Non-Technical Audiences And Manage Relationships With Key Stakeholders To Ensure Their Needs Are Met.
Project Management
Data Analysis
Market Research
User Experience
Agile Methodology
Product positioning
Stakeholder management
product strategy
Cross-Functional Collaboration
Roadmap Planning
Customer Relationship
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Organization
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Product Manager, Salesforce Success Plans in Atlanta, GA, USA is $120,000 - $150,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Bonuses and other benefits may also be included in the compensation package. It is important to research the specific company and job offer to get a more accurate understanding of the salary range.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
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