Senior Director, GTM Operations
Welcome to Salesforce, the world's #1 Customer Relationship Management (CRM) platform. We are seeking a highly skilled and experienced Senior Director for our GTM Operations team. In this role, you will be responsible for defining and executing the global go-to-market (GTM) strategy, driving operational excellence, and delivering scalable processes to support our rapidly growing business. As a leader in our organization, you will play a critical role in shaping the future of Salesforce and helping our customers succeed. If you are a dynamic and results-driven individual with a passion for operational excellence and a strong background in GTM operations, we want to hear from you. Join us and be part of a team that is revolutionizing the way businesses connect with their customers.
- Develop and implement the global go-to-market strategy for Salesforce, in alignment with the company's overall business objectives.
- Lead and manage the GTM Operations team, providing guidance and mentorship to drive performance and achieve business goals.
- Create and implement scalable processes and systems to support the rapid growth of the organization, ensuring operational excellence across all areas of GTM.
- Collaborate with cross-functional teams, including sales, marketing, product, and finance, to drive alignment and ensure a cohesive go-to-market approach.
- Monitor and analyze key performance metrics to identify areas of improvement and drive continuous optimization of GTM operations.
- Stay up-to-date with industry trends and best practices in GTM operations, and proactively identify opportunities to enhance Salesforce's GTM strategy.
- Partner with senior leadership to shape the future of Salesforce and contribute to the overall business strategy.
- Foster a culture of innovation and continuous improvement within the GTM Operations team, encouraging new ideas and initiatives to drive business growth.
- Act as a thought leader and subject matter expert on GTM operations, providing guidance and support to internal teams and external stakeholders.
- Represent Salesforce at industry events, conferences, and other networking opportunities to promote the company's GTM strategy and build relationships with potential customers.
10+ Years Of Experience In Operations Management: A Senior Director Of Gtm Operations At Salesforce Should Have At Least 10 Years Of Experience In A Leadership Role Within Operations, Preferably In The Technology Industry. This Experience Should Include Managing Large Teams And Overseeing Complex Operations Processes.
Strong Understanding Of Go-To-Market Strategy: The Ideal Candidate Should Have A Deep Understanding Of The Go-To-Market Strategy For Technology Products And Services. This Includes Experience In Developing And Executing Successful Sales And Marketing Strategies, As Well As A Strong Understanding Of Customer Needs And Market Trends.
Proven Track Record Of Driving Operational Efficiency: Candidates Should Have A Track Record Of Implementing Process Improvements And Driving Operational Efficiency At Previous Organizations. This Includes Experience In Implementing Scalable Processes, Optimizing Resources, And Reducing Costs.
Excellent Communication And Leadership Skills: As A Senior Leader At Salesforce, The Senior Director Of Gtm Operations Will Be Responsible For Managing A Large Team And Collaborating With Cross-Functional Teams. Strong Communication And Leadership Skills Are Essential For Effectively Managing And Motivating Teams, As Well As Building Strong Relationships With Stakeholders.
Analytical And Data-Driven Mindset: The Ideal Candidate Should Have A Strong Analytical Mindset And Be Comfortable Working With Data To Drive Decision-Making. This Includes Experience In Using Data To Identify Trends, Make Strategic Recommendations, And Measure The Success Of Operational Initiatives. Knowledge Of Salesforce's Analytics Tools And Platforms Is A Plus.
Process Improvement
Strategic Planning
Project Management
Data Analysis
Market Research
Budget management
Sales Operations
Performance metrics
Sales forecasting
Team Leadership
Cross-Functional Collaboration
Change
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Director, GTM Operations in Indianapolis, IN, USA is between $150,000 to $250,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
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