Salesforce

Senior Director, GTM Operations

Salesforce

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the world's #1 customer relationship management platform, Salesforce. We are looking for a dynamic and results-driven Senior Director of GTM Operations to join our growing team. In this role, you will be responsible for driving operational excellence and efficiency across our go-to-market (GTM) functions. You will work closely with senior leadership to develop and execute strategies that support our business objectives and drive revenue growth. As a key member of our team, you will have the opportunity to make a significant impact on our company's success. If you have a proven track record of leading high-performing teams, a passion for process improvement, and a deep understanding of GTM operations, we want to hear from you.

  1. Develop and execute strategies to drive operational excellence and efficiency across go-to-market functions.
  2. Collaborate with senior leadership to align GTM operations with overall business objectives and revenue growth targets.
  3. Lead and manage a team of GTM operations professionals, providing guidance and support to achieve team goals.
  4. Develop and implement processes and procedures to streamline and optimize GTM operations.
  5. Monitor and analyze key performance metrics to identify areas for improvement and develop action plans to address them.
  6. Identify and implement new tools and technologies to enhance GTM operations and increase productivity.
  7. Work cross-functionally with sales, marketing, and customer success teams to ensure alignment and collaboration on go-to-market initiatives.
  8. Stay up-to-date on industry trends and best practices in GTM operations to continuously improve processes and strategies.
  9. Develop and manage budgets for GTM operations and ensure resources are allocated effectively.
  10. Act as a key representative for GTM operations in meetings and presentations with senior leadership and other stakeholders.
  11. Drive a culture of continuous improvement and innovation within the GTM operations team.
  12. Communicate regularly with team members to provide updates, gather feedback, and address any issues or concerns.
  13. Serve as a mentor and coach to team members, providing guidance and support for their professional development.
  14. Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
  15. Represent the company and its values, both internally and externally, at all times.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Sales Operations: The Ideal Candidate Should Have At Least 10-12 Years Of Experience In Sales Operations, With A Proven Track Record Of Successfully Managing And Optimizing Sales Processes, Tools, And Systems.

  • Strong Leadership Skills: As A Senior Director, They Will Be Responsible For Leading A Team Of Sales Operations Professionals. The Candidate Should Have Exceptional Leadership Skills, With The Ability To Inspire And Motivate Their Team To Achieve Their Goals.

  • In-Depth Knowledge Of Salesforce Products And Solutions: As A Leading Crm Provider, Salesforce Expects Its Senior Director Of Gtm Operations To Have A Deep Understanding Of Their Products And Solutions. This Includes Knowledge Of Their Sales Cloud, Service Cloud, Marketing Cloud, And Other Key Offerings.

  • Strategic Mindset: The Senior Director Will Be Responsible For Developing And Executing Strategic Plans To Drive Growth And Efficiency In The Company's Go-To-Market Operations. They Should Possess Strong Analytical Skills And Be Able To Think Critically To Identify Areas For Improvement And Implement Effective Solutions.

  • Excellent Communication And Collaboration Skills: This Role Will Require Regular Interaction With Cross-Functional Teams, Including Sales, Marketing, Finance, And It. The Candidate Should Have Excellent Communication Skills And The Ability To Collaborate Effectively With Various Stakeholders To Achieve Common Goals.

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Market Research

  • Forecasting

  • Budget management

  • Revenue management

  • Team Leadership

  • Sales Strategy

  • Sales Enablement

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Director, GTM Operations in New York, NY, USA is $155,000 - $245,000 per year. This range can vary depending on the specific industry, company, and level of experience of the individual. Some companies may offer additional benefits such as bonuses, stock options, and other perks that could increase the overall salary package.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 30th, 2024
Apply BeforeJune 9th, 2026
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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