We’re looking for a Senior Account Partner at Salesforce to join our team and help us drive success for our clients. As a Senior Account Partner, you’ll be a key member of our team, responsible for managing relationships with our customers and partners. You’ll be the primary point of contact for customer inquiries and handle escalations. You’ll be a trusted advisor to our clients, providing best practices and guidance to help them succeed with Salesforce.To be successful, you’ll need to be an excellent communicator with a deep understanding of Salesforce solutions and customer success principles. You’ll be comfortable working autonomously with minimal supervision and have the ability to strategically align customer goals with our solutions. You’ll also be an enthusiastic learner, always looking to stay up to date on new features and tools.If you’re excited to join an innovative team and make an impact for our customers, then we want to hear from you!
Responsibilities:
- Manage customer relationships and act as primary point of contact for customer inquiries and escalations.
- Provide best practices and guidance to help customers succeed with Salesforce.
- Develop deep understanding of Salesforce solutions and customer success principles.
- Strategically align customer goals with Salesforce solutions.
- Remain up to date on new Salesforce features and tools.
- Work autonomously with minimal supervision.
- Develop and implement customer success initiatives.
- Monitor customer activity and proactively assist customers.
- Leverage customer feedback to identify areas for improvement.
- Maintain accurate records of customer interactions and data.
Strong Communication And Interpersonal Skills
Ability To Work Independently And In A Team Environment
Proven Sales Experience
Ability To Analyze And Interpret Data
Extensive Knowledge Of Salesforce Products And Services
Demonstrated Ability To Manage And Prioritize Multiple Tasks And Projects
High Level Of Organization And Attention To Detail
Ability To Quickly Learn And Understand Complex Technologies
Business Analysis
Process Improvement
Strategic Planning
Project Management
Data Analysis
Account Management
Communication
Problem Solving
Negotiation
Relationship Building
Consultative selling
Customer Relations
Team Leadership
Revenue generation
Salesforce Knowledge
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Senior Account Partner in Atlanta, GA, USA is $57,000 to $89,000 per year. This range reflects salaries submitted by employers to JobzMall.com.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
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