
Quality Assurance Lead-Manager
Lead multiple customer implementations in a Test Lead capacity using onshore/offshore models. Lead the creation of key testing artifacts (such as test plans, test cases, reports, and UAT plans). Develop full-scale test strategies and plans and associated communications documents. Works closely with internal and customer teams to understand business requirements, coordinate testing activities, and communicate test results. Lead test team in validating thorough testing, ensuring that project goals are met. Manage a team of QA Analysts throughout a project. Coach, mentor, motivate and supervise QA team members, and influence them to take positive action and accountability for their assigned work. Oversee all the aspects of quality assurance including establishing metrics and developing best practices ensuring that quality goals are met. Lead continuous improvement efforts, within the context of a project team. Lead internal defect triage calls, ensuring successful resolution of found defects.
5+ years of experience in a testing Lead/Manager capacity
3+ years of hands-on experience with Salesforce platform
Strong understanding of Agile/Scrum methodology and working experience in an Agile environment
Active Salesforce Certifications
Ability to motivate people, instill accountability and achieve results
Time Management Skills
API testing
Testing and quality assurance methodologies
Large-scale software deployments
Driven and self-motivated
Prioritizing skills
Communication Skills
Multitasking Skills
Adaptability
Detail oriented and highly organized
problem-solving abilities
According to JobzMall, the average salary range for a Quality Assurance Lead-Manager in 415 Mission St, San Francisco, CA 94105, USA is between $99,834 and $149,751 per year.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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