Are you a seasoned QA professional with experience in Salesforce? Are you looking for an exciting opportunity to lead a team and ensure the quality of our world-renowned CRM platform? Look no further than Salesforce! We are seeking a passionate and skilled QA Manager to join our team and help us drive excellence in our products. As a QA Manager at Salesforce, you will have the chance to work with cutting-edge technology, collaborate with talented individuals, and make a significant impact on our customers' success. If you are a strong leader, have a deep understanding of the Salesforce platform, and are committed to delivering top-notch quality, we want to hear from you!
- Oversee and lead a team of QA professionals to ensure the quality of the Salesforce CRM platform.
- Develop and maintain a comprehensive QA strategy for the Salesforce platform, including test plans, test cases, and testing processes.
- Collaborate with cross-functional teams, including developers, product managers, and support teams, to ensure the quality and functionality of the Salesforce platform.
- Continuously improve and optimize the QA processes, tools, and methodologies used by the team.
- Provide guidance and support to the team in identifying and troubleshooting issues, and provide recommendations for resolution.
- Monitor and analyze quality metrics to identify areas for improvement and implement corrective actions.
- Stay updated on industry trends and best practices in QA testing, particularly related to Salesforce.
- Train and mentor team members to enhance their skills and knowledge in Salesforce and QA testing.
- Communicate and collaborate with stakeholders to provide updates on QA progress and any potential risks or issues.
- Act as a subject matter expert for the Salesforce platform and provide insights and recommendations to improve overall product quality.
- Lead and participate in meetings and discussions related to QA planning, testing, and releases.
- Ensure adherence to timelines and deadlines for QA deliverables.
- Oversee the creation and maintenance of QA documentation and reports.
- Foster a positive and collaborative work environment within the QA team.
- Continuously assess and improve the overall quality of the Salesforce platform and contribute to its ongoing success.
In-Depth Knowledge Of Salesforce: A Qa Manager At Salesforce Must Possess A Thorough Understanding Of The Salesforce Platform, Its Features, And Functionalities. They Should Be Able To Effectively Navigate The Platform And Troubleshoot Any Issues That Arise During Testing.
Strong Communication Skills: As A Qa Manager, It Is Crucial To Have Excellent Communication Skills To Effectively Convey Testing Plans, Results, And Any Issues To Cross-Functional Teams. This Includes Both Written And Verbal Communication To Ensure Clear Understanding And Collaboration.
Experience In Software Testing Methodologies: A Qa Manager Should Have A Strong Background In Software Testing Methodologies, Including Manual And Automated Testing Techniques. They Should Be Able To Design And Execute Comprehensive Test Plans To Ensure The Quality Of Salesforce Products.
Leadership And Team Management Skills: As A Qa Manager, One Must Have The Ability To Lead And Manage A Team Of Qa Engineers. This Includes Setting Clear Goals, Providing Guidance And Support, And Fostering A Collaborative And Productive Work Environment.
Salesforce Certifications: To Be A Successful Qa Manager At Salesforce, One Must Possess Relevant Salesforce Certifications Such As Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Or Salesforce Certified Platform App Builder. These Certifications Demonstrate A Deep Understanding Of The Platform And Its Capabilities.
Quality Assurance
User Acceptance Testing
Test Automation
Agile Methodology
Data Validation
Risk Analysis
Performance testing
Defect tracking
Release management
Cross-Functional Collaboration
Testing Strategies
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a QA Manager (Salesforce) in Dallas, TX, USA is $110,000 - $150,000 per year. This may vary based on the specific company, experience level, and other factors.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
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