Proactive Monitoring Engineer

We’re looking for an exceptional Proactive Monitoring Engineer to join our team at Salesforce. If you’re an experienced engineer with a passion for problem-solving and an aptitude for staying organized in a fast-paced environment, this job is for you. This role requires an individual with a strong technical background who is able to think critically and proactively. The Proactive Monitoring Engineer will be responsible for developing and maintaining monitoring systems and ensuring that all systems are working properly and efficiently. The ideal candidate will have experience with monitoring tools and processes, as well as a strong understanding of Salesforce products and services.We’re looking for someone with strong communication skills who can collaborate effectively with other teams and stakeholders. The Proactive Monitoring Engineer should have a customer-centric approach and a commitment to delivering high-quality results. Above all, this role requires an individual who is passionate about technology and enjoys staying up-to-date on the latest trends.Qualifications: - Bachelor’s degree in Computer Science, Engineering, or a related field - 3+ years of experience in a monitoring engineering role - Advanced knowledge of Salesforce products and services - Experience with monitoring tools and processes - Strong problem-solving and troubleshooting skills - Excellent verbal and written communication skills - Proven ability to work independently and as part of a team - Self-motivated with a commitment to continuous learning - Demonstrated dedication to customer service and satisfaction

Responsibilities:

1. Develop and maintain monitoring systems for Salesforce products and services.
2. Troubleshoot any system issues and identify areas for improvement.
3. Ensure all systems are working properly and efficiently.
4. Stay up-to-date on the latest trends in technology.
5. Collaborate effectively with other teams and stakeholders.
6. Provide customer service and satisfaction.
7. Document any changes and updates to the monitoring systems.
8. Maintain detailed logs of all system activity.
9. Monitor the performance of the systems and identify any areas of concern.
10. Analyze data and report any findings or recommendations.

According to JobzMall, the average salary range for a Proactive Monitoring Engineer in Bengaluru, Karnataka, India is Rs. 4.6 Lakhs to Rs. 10.0 Lakhs per annum. The salary range varies depending on the experience and qualifications of the candidate, as well as the industry and company they are applying for.

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.