Lead Solution Engineer

We are seeking a highly motivated and highly skilled Lead Solution Engineer to join our team at Salesforce. The Lead Solution Engineer will be a technical leader responsible for the design, development, maintenance, and optimization of solutions for our customers. In this role, you will be expected to lead a team of engineers in the development of innovative solutions, with a strong focus on customer success.The ideal candidate for this position has a proven track record of building technical solutions in a fast-paced environment, a passion for customer success, and a keen ability to troubleshoot and solve complex problems. The ideal candidate should have a minimum of five years of experience in software engineering, experience with Salesforce frameworks and tools, experience managing a development team, and a strong understanding of customer needs.We are looking for someone with an entrepreneurial spirit who is a self-starter and can think outside the box. The ideal candidate will be a team player with excellent problem-solving skills and a passion for driving customer success. If you have the necessary qualifications and are excited by the prospect of helping our customers succeed, we would love to hear from you.

Responsibilities:

1. Lead a team of engineers in the design, development, maintenance, and optimization of solutions for customers
2. Manage a development team and collaborate with other departments to ensure customer success
3. Troubleshoot and solve complex technical problems quickly and effectively
4. Utilize Salesforce frameworks and tools to build innovative solutions
5. Research customer needs and develop solutions that meet their requirements
6. Lead customer success initiatives and provide technical guidance
7. Ensure customer satisfaction by providing timely and effective solutions
8. Develop strategies to improve the efficiency and effectiveness of solutions
9. Maintain a high level of customer service and professionalism
10. Keep up-to-date with industry trends and technologies.

According to JobzMall, the average salary range for a Lead Solution Engineer in Boston, MA, USA is between $112,000 and $153,000. This range is based on salaries submitted anonymously to the website by employers and employees.

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.