Salesforce

Incident Manager - Incident Responder

Salesforce
5 Wall St, Burlington, MA 01803, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Recruiting and managing a team of high-performing security incident handlers, including performance management, career development, and mentoring. Ensuring that all operational issues that occur during local hours are assigned and handled by an in-region incident handler within established SLAs and with a high degree of quality. Leading significant CSIRT projects, focused on enhancements to detection and incident response capabilities and other improvements to core CSIRT workflow/process/documentation. Working effectively as part of a geographically distributed team. Act as an Incident Commander on high profile and sensitive investigations

Where is this job?
This job is located at 5 Wall St, Burlington, MA 01803, USA
Job Qualifications

  • 5+ years of prior specialized security operations experience

  • 2+ years of management/leadership experience.

  • The ability to recruit, train and retain highly qualified individual contributors.

  • Strong technical understanding of the information security threat landscape

  • Strong technical understanding of Mac OSX, Microsoft Windows, and Linux/Unix system administration

Required Skills

  • DNS

  • HTTP

  • Web application firewalls

  • Great time management

  • Incident Response and Logging

  • Security operations

  • Database security monitoring systems

Soft Skills

  • Prioritizing skills

  • Communication Skills

  • Multitasking Skills

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Highly Motivated

Compensation

According to JobzMall, the average salary range for a Incident Manager - Incident Responder in 5 Wall St, Burlington, MA 01803, USA is $90,000 to $110,000 per year.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 22nd, 2022
Apply BeforeSeptember 18th, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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