
IAM Ops Engineer
You will also also be involved as a SME in enterprise infrastructure SSO projects where you will interact with various business, security, engineering and operational teams. Manage queue of incoming SSO requests, prioritizing according to business need. Negotiate timing and set expectations with the business for each request. Fulfill the majority of incoming requests for setup and configuration of SSO Connected Applications (Service Providers) on the Salesforce Identity product (Identity Provider). Manage small projects and enhancements across the SSO team, as needed (certification renewal, etc.). Update and create SSO documentation for technical support groups, as needed. Communicate updates and backlog of requests with management.
4+ years of Identity Provider, Active Directory, authentication/authorization, SSO
Salesforce administration experience a plus; Salesforce / force.com development experience a plus
Ability to learn and apply new technologies or concepts quickly
Ability to work on multiple requests simultaneously and balance conflicting demands
Breadth of knowledge of various infrastructure services (apps, systems, storage, databases, network, endpoints, mobile devices)
Python
PowerShell
Golang
Customer Service Oriented
Time Management Skills
Strong Analytical Skills
Salesforce / force.com
Process Improvement
Verbal communication
Driven and self-motivated
written communication
Flexibility/Adaptability
Detail oriented and highly organized
mulit-tasking
According to JobzMall, the average salary range for a IAM Ops Engineer in 500 Boylston St, Boston, MA 02116, USA is $70,000 to $90,000.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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