
Engagement Lead
Design overall engagement scope, goals, and team structure along with the customer and any partners. Responsible for communications with the client up to the CxO level, and within Salesforce regarding expectations and performance. Uses technology and industry expertise to understand the client’s agenda/needs and identifies ways to enhance the client’s business performance and expand the value of our relationship. Partner with customers to build an accelerated roadmap tailored to customer business priorities and that improves speed to value from our platform. Drive the team/customer/partners from strategy to execution in order to achieve the desired outcomes. Lead engagement team(s), including matrixed teams (Advisory, SOW delivery); Represent ground team as One Salesforce. Anticipates, mitigates, and manages risk to Salesforce and the customer
5+ years of experience leading, managing, coaching, and developing staff
Experience working with customers to understand and solve their most pressing business challenges
Significant experience managing C-suite relationships at customers
10+ years of experience leading large strategic programs with examples of enterprise-wide or industry leading digital initiative
Presentation skills
Time Management Skills
Omni-channel campaign execution
Proposal development process
Verbal communication
Driven and self-motivated
written communication
Problem-Solving
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Engagement Lead in 950 East Paces Ferry Rd NE, Atlanta, GA 30326, USA is $74,000 - $90,000 per year. This amount is based on the salaries reported by employers who have posted jobs related to this position in the past year.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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