Engagement Director (Presales & Delivery)
Are you a dynamic and results-driven individual with a passion for customer engagement? Look no further, as Salesforce is seeking an Engagement Director (Presales & Delivery) to join our team. As the Engagement Director, you will play a critical role in driving sales and delivery success by engaging with customers and leading a team of experts to deliver exceptional solutions. We are looking for a highly experienced and enthusiastic leader with a proven track record in presales and delivery to join our fast-paced and innovative company. If you have a strong understanding of the Salesforce platform and thrive in a customer-focused environment, we want to hear from you!
- Lead and manage a team of experts to deliver exceptional solutions for customers.
- Engage with potential customers to understand their needs and develop customized solutions to meet their requirements.
- Drive sales success by effectively communicating the value of Salesforce's products and services to potential customers.
- Collaborate with sales and delivery teams to develop and execute strategies to meet sales targets and deliver successful projects.
- Utilize your strong understanding of the Salesforce platform to provide expert guidance and support to both sales and delivery teams.
- Act as a subject matter expert on Salesforce products and services, staying up-to-date on industry trends and best practices.
- Develop and maintain strong relationships with customers, ensuring high levels of customer satisfaction and retention.
- Demonstrate strong leadership skills by effectively managing and mentoring a team, setting goals and objectives, and providing regular feedback.
- Contribute to the development and implementation of processes and procedures to improve sales and delivery efficiency and effectiveness.
- Represent Salesforce at industry events, conferences, and meetings to promote our products and services and build brand awareness.
- Collaborate with cross-functional teams, including marketing, product, and support, to ensure a cohesive and consistent customer experience.
- Continuously monitor and analyze sales and delivery performance metrics to identify areas for improvement and implement corrective actions.
- Conduct regular training and development sessions for team members to enhance their knowledge and skills.
- Maintain a collaborative and positive work environment, fostering teamwork and open communication within the team.
Extensive Experience In Presales And Delivery: The Ideal Candidate For An Engagement Director Role At Salesforce Should Have A Proven Track Record Of Success In Both Presales And Delivery Functions. This Includes Experience In Leading And Managing Presales Activities, As Well As Overseeing The Successful Delivery Of Projects And Solutions.
Strong Understanding Of Salesforce Products And Services: As A Leading Provider Of Crm Solutions, Salesforce Requires Its Engagement Directors To Have A Deep Understanding Of Their Products And Services. This Includes Familiarity With The Various Salesforce Clouds, As Well As The Ability To Articulate Their Value Propositions And Differentiators To Potential Clients.
Excellent Communication And Presentation Skills: As An Engagement Director, The Candidate Must Have Exceptional Communication And Presentation Skills. This Includes The Ability To Effectively Communicate Complex Technical Concepts To Non-Technical Stakeholders, As Well As The Ability To Deliver Compelling Presentations And Demos To Potential Clients.
Proven Leadership And Relationship Management Skills: The Engagement Director Is Responsible For Leading And Managing A Team Of Presales And Delivery Professionals. Therefore, The Ideal Candidate Should Have A Strong Background In Leadership And Relationship Management, With The Ability To Motivate And Guide Their Team To Achieve Success.
Client-Focused Mindset: At Salesforce, Customer Success Is A Top Priority. The Engagement Director Should Have A Client-Focused Mindset, With A Strong Understanding Of Their Needs And Pain Points. This Includes The Ability To Build And Maintain Strong Relationships With Clients, And The Drive To Deliver Solutions That Meet And Exceed Their Expectations.
Project Management
Contract Negotiation
Product knowledge
Presentation skills
Relationship Management
Team Leadership
Client Consultation
Sales Strategy
Stakeholder engagement
Solution Architecture
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Engagement Director (Presales & Delivery) in Chicago, IL, USA is $140,000 - $190,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Other factors such as bonuses and benefits may also impact the overall compensation.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
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