We’re looking for an experienced and enthusiastic Engagement Director to join our team at Salesforce. As the Engagement Director, you’ll be responsible for leading the development of customer engagement strategies, programs, and activities that help drive customer success. You should have solid experience developing and leading customer engagement initiatives, and be passionate about customer success and building relationships. If this sounds like you, we’d love to hear from you!Requirements: • Bachelor’s degree in marketing, business, or related field• 5+ years of experience in a customer-facing role, preferably in a technology or software-as-a-service (SaaS) organization• Proven success developing customer engagement strategies and programs• Excellent communication skills, both verbal and written• Strong customer service aptitude and attitude• Ability to think creatively and develop innovative solutions• A collaborative, team-oriented style and approach to work• Familiarity with Salesforce products and services a plus
Strong Communication & Interpersonal Skills
Extensive Experience In Customer Engagement & Relationship Management
Knowledge Of Salesforce Crm
Proven Ability To Develop & Execute Customer Engagement Strategies
Excellent Project Management Skills
Experience Working With C-Level Executives
Demonstrated Success In Driving Customer Loyalty & Satisfaction
Expertise In Data Analysis & Metrics Reporting
Consulting
Business Analysis
Process Improvement
Project Management
Communication
Negotiation
Salesforce
Relationship Management
Team Leadership
Strategic Thinking
Problem-Solving
Financial acumen
Influencing
Stakeholder management
Client engagement
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Engagement Director in Irvine, CA, USA is $104,000 - $166,000 per year. This is based on the salaries reported by anonymous users on the website.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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