Salesforce

Director, Technical Account Management

Salesforce

1095 6th Ave, New York, NY 10018, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Lead a team of TAMs responsible for a large, high profile account, ensuring the successful completion of project goals and needs, and coordinate the efforts of the team to achieve overall customer success to demonstrate the value of the Signature Success offer. Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities. Help customers achieve outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesforce. Attain Trusted Advisor status with both key business and technical decision-makers. Identify key industry business process areas for opportunity to use the Salesforce platform. Advocate for innovation and early adoption of platform capabilities with our 3 release yearly schedule through customized release reviews.

Where is this job?
This job is located at 1095 6th Ave, New York, NY 10018, USA
Job Qualifications
  • Experience in dealing with large, complex, distributed systems scale business.

  • 12+ years relevant work experience in Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development

  • Enterprise Architecture Experience is a plus

  • Technical knowledge of Salesforce products and features, capabilities, best use, and how to deploy

  • Results-driven, tenacious, drive to succeed in a fast-paced environment

Required Skills
  • Great time management

  • Large scale implementation skills

  • Defining and delivering custom Force.com enterprise applications

  • Front line consulting skills

Soft Skills
  • Communication Skills

  • Multitasking Skills

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Highly Motivated

Compensation

According to JobzMall, the average salary range for a Director, Technical Account Management in 1095 6th Ave, New York, NY 10018, USA is between $93,988 and $139,936. This range is based on the salary data from 717 job postings. This range can vary depending on the experience and qualifications of the individual.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 22nd, 2022
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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