
Director, Technical Account Management
Lead a team of TAMs responsible for a large, high profile account, ensuring the successful completion of project goals and needs, and coordinate the efforts of the team to achieve overall customer success to demonstrate the value of the Signature Success offer. Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities. Help customers achieve outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesforce. Attain Trusted Advisor status with both key business and technical decision-makers. Identify key industry business process areas for opportunity to use the Salesforce platform. Advocate for innovation and early adoption of platform capabilities with our 3 release yearly schedule through customized release reviews.
Experience in dealing with large, complex, distributed systems scale business.
12+ years relevant work experience in Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development
Enterprise Architecture Experience is a plus
Technical knowledge of Salesforce products and features, capabilities, best use, and how to deploy
Results-driven, tenacious, drive to succeed in a fast-paced environment
Great time management
Large scale implementation skills
Defining and delivering custom Force.com enterprise applications
Front line consulting skills
Communication Skills
Multitasking Skills
Problem-solving and resourcefulness
Flexibility/Adaptability
Detail Oriented and Organized
Highly Motivated
According to JobzMall, the average salary range for a Director, Technical Account Management in 1095 6th Ave, New York, NY 10018, USA is between $93,988 and $139,936. This range is based on the salary data from 717 job postings. This range can vary depending on the experience and qualifications of the individual.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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