Customer Marketing Associate Manager

Are you a skilled marketer with a passion for customer engagement and retention? Do you thrive in a fast-paced, dynamic environment? Look no further! Salesforce is seeking a highly motivated and results-driven Customer Marketing Associate Manager to join our growing team. In this role, you will have the opportunity to work with a diverse group of customers and develop innovative marketing strategies to drive customer loyalty and advocacy. We are looking for someone who is creative, strategic, and customer-focused. If you are ready to take your marketing career to the next level, then we want to hear from you!

1. Develop and implement customer marketing strategies to drive customer loyalty and advocacy.
2. Collaborate with cross-functional teams to create engaging and impactful marketing campaigns.
3. Analyze customer data and insights to identify key opportunities for customer engagement and retention.
4. Create and manage customer communication plans, including email campaigns, social media, and other channels.
5. Monitor and track the success of customer marketing initiatives and provide regular reports to leadership.
6. Stay up-to-date with industry trends and best practices in customer marketing and implement new ideas and tactics.
7. Work closely with sales and customer success teams to align marketing efforts with customer needs and goals.
8. Conduct market research and gather customer feedback to inform marketing strategies and initiatives.
9. Build and maintain relationships with key customers and serve as a point of contact for their marketing needs.
10. Continuously assess and improve customer engagement and retention processes and initiatives.
11. Support the development and execution of customer events and webinars.
12. Collaborate with product marketing to ensure alignment between customer messaging and product positioning.
13. Manage budget and resources effectively to achieve marketing goals.
14. Act as a brand ambassador for Salesforce and represent the company in a professional manner at all times.
15. Stay informed on competitor activity and market trends to inform marketing strategies and initiatives.

According to JobzMall, the average salary range for a Customer Marketing Associate Manager in New York, NY, USA is between $60,000 - $90,000 per year. Factors such as experience, qualifications, and company size can affect the actual salary within this range.

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.