Salesforce

Client Solution Engineer

Salesforce

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a Client Solution Engineer to join the Salesforce team and provide outstanding customer service to our clients. The ideal candidate should have an outgoing personality and exceptional problem-solving skills. They should also have an in-depth understanding of our products and services and be able to demonstrate them in a confident and professional manner.The successful candidate will be responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and providing technical solutions to client inquiries. They should be comfortable working with a variety of stakeholders, including sales, customer service, and technical teams.To be considered for this role, you must have a Bachelor's degree in Computer Science, Computer Engineering, or a related field. Previous experience in customer service and/or technical support is also highly desirable. You must be able to demonstrate excellent communication skills and the ability to multi-task and prioritize effectively. Additionally, you must have a strong understanding of Salesforce products and services.

Responsibilities:

  1. Develop and maintain customer relationships to ensure customer satisfaction.
  2. Provide technical solutions to customer inquiries.
  3. Demonstrate a thorough understanding of Salesforce products and services.
  4. Work with a variety of stakeholders, including sales, customer service, and technical teams.
  5. Prioritize tasks and manage workload effectively.
  6. Maintain a professional attitude and provide outstanding customer service.
  7. Utilize problem-solving skills to address customer issues.
  8. Demonstrate excellent communication and interpersonal skills.
  9. Keep up to date with developments in the Salesforce platform and related products.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • And Other Programming Languages

  • Visualforce

  • Bachelor's Degree In Computer Science

  • Or A Related Field

  • Information Systems

  • Strong Technical Knowledge Of Salesforce Products

  • Proficiency In Apex

  • + Years Of Experience In Customer-Facing Roles In The Software Industry

  • Experience Designing

  • Developing

  • And Deploying Custom Solutions On The Salesforce Platform

  • Demonstrated Ability To Troubleshoot Complex Technical Issues

Required Skills
  • Consulting

  • Integration

  • Security

  • Testing

  • Networking

  • Troubleshooting

  • Support

  • Debugging

  • Scripting

  • Cloud

  • Automation

  • Designing

  • Analytics

  • Monitoring

  • Configuration

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Solution Engineer in San Francisco, CA, USA is between $123,000 and $235,000 per year. The exact salary will depend on the company, location, experience, and qualifications of the individual.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 14th, 2023
Apply BeforeAugust 19th, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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