
Business Analyst, Quote to Cash Strategy & Operations
Develop, document and maintain a repository of Quote to Cash business rules and process flows. Run vital monitoring reports and analyze for required actions. Execute recurring data updates accurately and timely. Respond to process & policy questions and send to management when needed. Apply knowledge, skills and judgment to make decisions and resolve issues. Audit processes to identify process and performance defects. Identify areas of improvement to increase accuracy, completeness and/or consistency and implement solutions in process, policy, and overall operations of the RevOps function. Survey and analyze best practices for techniques and processes Gather and provide business requirements. Partner with IT (internal and external partners) and functional business owners to resolve systems related issues. Support systems-related SOPs project execution in direct partnership with IT; measure and document business results achieved through solution implementation.
3+ years of experience related to Quote to Cash, CPQ software and Order Management Systems
Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
Advanced knowledge of Business Systems - Salesforce.com (certification a plus), contract management, system error bug triage
Solid understanding of Lucid Charts or other process documentation software
Systems analysis
Data Loader
Time Management Skills
SQL Query
MS Excel skills
Root-Cause Analysis
Business process modeling
Systems design methodologies
Process Improvement
Verbal communication
Driven and self-motivated
written communication
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Business Analyst, Quote to Cash Strategy & Operations is $80,000 to $100,000 per year. This salary range could vary greatly depending on the experience of the individual, the particular company, and the industry. Additionally, salary ranges may be adjusted depending on the location of the job.
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Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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