Salesforce

BT Training Manager

Salesforce

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Salesforce, a leading customer relationship management company that is dedicated to helping businesses thrive. We are currently seeking a highly motivated and experienced BT Training Manager to join our team. As the BT Training Manager, you will play a crucial role in developing and implementing training programs for our Business Technology team. We are looking for a candidate who is passionate about learning and development, has strong leadership skills, and is able to effectively communicate and collaborate with team members. If you are someone who is driven, adaptable, and has a strong background in training and technology, we encourage you to apply for this exciting opportunity.

  1. Develop and implement training programs for the Business Technology team to ensure their knowledge and skills are up to date and aligned with the company's goals and objectives.
  2. Design training materials, including manuals, handouts, presentations, and online resources that are engaging, informative, and easily accessible.
  3. Conduct training sessions for new and existing team members, both in person and virtually, to facilitate their understanding and adoption of Salesforce technology.
  4. Collaborate with cross-functional teams to identify training needs and create customized training plans to meet those needs.
  5. Continuously evaluate and improve training programs to ensure they are effective and relevant.
  6. Monitor team members' progress and provide ongoing coaching and support to help them achieve their training goals.
  7. Act as a subject matter expert on Salesforce technology and stay up to date with new features and updates, sharing this knowledge with the team.
  8. Train and mentor other trainers within the Business Technology team to ensure consistency and quality in training delivery.
  9. Partner with the HR department to onboard new team members and integrate them into the training program.
  10. Track and report on training metrics, such as participation rates and feedback, to measure the success of the training program and make recommendations for improvement.
  11. Foster a positive learning culture within the Business Technology team by promoting continuous learning and development opportunities.
  12. Collaborate with external training partners, vendors, and consultants as needed to supplement the internal training program.
  13. Stay current with industry trends and best practices in training and technology to bring new ideas and innovation to the training program.
  14. Maintain confidentiality and professionalism when handling sensitive information related to training materials and team member performance.
  15. Represent the company and the Business Technology team in a professional, knowledgeable, and enthusiastic manner at all times.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Human Resources, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Training And Development, Preferably In A Corporate Setting.

  • Demonstrated Experience In Designing And Implementing Training Programs Across Multiple Departments And Levels Of An Organization.

  • Strong Understanding Of Salesforce Platform And Its Various Products, With Certification In At Least One Product.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Train And Motivate Teams And Individuals.

Required Skills
  • Change Management

  • Project Management

  • Vendor Management

  • Performance Management

  • Communication

  • Coaching

  • Leadership

  • Team Building

  • Facilitation

  • Curriculum Design

  • Training Delivery

  • Learning Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a BT Training Manager in Atlanta, GA, USA is between $70,000 and $100,000 per year. However, this can vary depending on factors such as experience, education, industry, and company size. Some companies may pay higher salaries for this role, while others may pay lower. Factors such as bonuses, benefits, and relocation packages can also impact the overall compensation for a BT Training Manager in Atlanta.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 12th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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