Salesforce

Associate Client Solution Engineer

Salesforce

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We're looking for an Associate Client Solution Engineer to join our team at Salesforce and help us deliver on our mission to improve the way businesses around the world connect with customers and communities. The ideal candidate for this role is a motivated and creative individual who is passionate about delivering innovative solutions and exceeding customer expectations.We are seeking someone with experience in client engineering and an ability to think outside the box. You should have a strong understanding of customer service and technical problem-solving, and an eagerness to stay up-to-date on the latest technologies. The successful candidate should also possess excellent communication and organizational skills, with an ability to work both independently and collaboratively in a team environment.If you are passionate about driving customer success and are looking for a rewarding opportunity to work with world-class engineers, then this is the role for you!

Responsibilities:

  1. Develop innovative solutions to meet customer needs and exceed customer expectations.
  2. Provide technical problem-solving support to customers.
  3. Stay up-to-date on the latest technologies and best practices.
  4. Deliver excellent customer service and communication.
  5. Work independently and collaboratively in a team environment.
  6. Create and implement strategies to ensure customer success.
  7. Research and develop processes to increase efficiency and reduce costs.
  8. Train and mentor new team members.
  9. Monitor customer accounts and ensure customer satisfaction.
  10. Respond to customer inquiries and address any issues.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication Skills

  • Javascript

  • Bachelor's Degree In Computer Science Or Related Field

  • Css

  • Knowledge Of Html

  • Experience With Salesforce Platform

  • Strong Technical Understanding Of Cloud-Based Technologies

  • Experience With Customer Service And/Or Customer Support

  • Ability To Troubleshoot Complex Customer Issues

  • Ability To Work Both Independently And As Part Of A Team

Required Skills
  • Documentation

  • Programming

  • Networking

  • Troubleshooting

  • Data Analysis

  • Debugging

  • CRM

  • Salesforce

  • Scripting

  • customer service

  • Cloud Computing

  • Analytical

  • Problem-Solving

  • System Administration

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Client Solution Engineer in New York, NY, USA is $63,000 to $80,000 per year. This salary range is based on the experience and skills of the individual and the company they are employed with.

Additional Information
Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 15th, 2023
Apply BeforeMay 22nd, 2025
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About Salesforce

Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

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