Warehouse Welcome Center Transportation Center Coordinator

Are you a detail-oriented and customer-focused individual looking for an exciting opportunity in the transportation industry? Look no further! Ryder System is currently seeking a Warehouse Welcome Center Transportation Center Coordinator to join our team. As the first point of contact for our transportation center, you will play a crucial role in providing exceptional customer service to our clients while ensuring the smooth and efficient operation of our warehouse. If you thrive in a fast-paced environment and possess strong communication and organizational skills, we want to hear from you!

1. Greet and welcome customers and visitors at the transportation center in a friendly and professional manner.
2. Serve as the first point of contact for any inquiries, concerns, or complaints from clients.
3. Provide excellent customer service by addressing customer needs and resolving issues promptly and efficiently.
4. Maintain a thorough understanding of Ryder System's products, services, and policies to effectively assist customers and provide accurate information.
5. Coordinate and schedule deliveries and pickups in a timely and organized manner.
6. Monitor and track inventory levels, ensuring accuracy and timely replenishment.
7. Collaborate with warehouse staff to ensure smooth and efficient operations, including loading and unloading of trucks and trailers.
8. Maintain and update customer information and records accurately and in a timely manner.
9. Communicate with transportation drivers and dispatchers to ensure on-time deliveries and pickups.
10. Adhere to all safety and security protocols and procedures to maintain a safe working environment.
11. Assist in training new employees on customer service procedures and company policies.
12. Proactively identify areas for improvement and suggest solutions to enhance customer satisfaction.
13. Prepare and maintain reports on customer interactions, inventory levels, and operational activities.
14. Maintain a clean and organized welcome center and warehouse for a professional and welcoming environment.
15. Stay updated on industry trends and market changes to provide relevant recommendations to customers.

According to JobzMall, the average salary range for a Warehouse Welcome Center Transportation Center Coordinator in Romeoville, IL, USA is $40,000 to $50,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.