
Sr. Manager Technical Services and Operations - ServiceNow
The Senior Manager of Technical Services and Operations at Ryder System is responsible for leading the technical services and operations for the ServiceNow platform. The successful candidate will have a passion for driving the highest standards of service excellence and continuous improvement across operations, processes and technology, with a strong technical background in ServiceNow. The Senior Manager will partner with IT and business stakeholders to ensure the highest standards of delivery, performance and customer satisfaction. We are seeking an experienced leader with a proven track record of success in driving operational excellence and customer service. The ideal candidate will have a high level of technical expertise in ServiceNow and a deep understanding of IT operations. They should have strong problem solving and analytical skills, excellent communication and collaboration skills, and the ability to effectively manage multiple projects and priorities. The successful candidate will be a strategic thinker and have a track record of building and leading successful teams.
Excellent Communication And Interpersonal Skills
Ability To Work Independently And As Part Of A Team
Or Related Field
Bachelor's Degree In Information Technology
Computer Science
+ Years Of Experience In Technical Services And Operations
Demonstrated Experience Developing And Managing Servicenow Implementations And Implementations Of Related Technologies
Demonstrated Experience In Leading And Managing A Team
Knowledge Of Service
Budgeting
Documentation
Risk Management
Process Improvement
Project Management
Security
Vendor Management
Training
Networking
Troubleshooting
Leadership
ServiceNow
Systems integration
System Administration
Incident Resolution
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
self-motivation
flexibility
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Sr. Manager Technical Services and Operations - ServiceNow in Phoenix, AZ, USA is $117,792 - $166,017 per year. Salaries can vary depending on experience, qualifications, the company, and other factors.
In addition to salary, a Sr. Manager Technical Services and Operations - ServiceNow may also receive bonuses, commissions, and/or stock options, depending on the company and job responsibilities. Other benefits may include health insurance, vacation time, and retirement plans.
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Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.

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