Are you a highly motivated and results-driven individual with experience in account management? Do you have a passion for building strong relationships and providing exceptional customer service? If so, we have an exciting opportunity for you as a Rental Account Manager at Ryder System.As a Rental Account Manager, you will be responsible for developing and maintaining long-term partnerships with our rental customers. You will serve as the main point of contact for all rental-related needs and will work closely with our operations team to ensure timely and efficient service delivery. To thrive in this role, you must possess excellent communication and problem-solving skills, as well as a strong understanding of the rental industry. If you are ready to take on a challenging and rewarding role, we encourage you to apply for this position today.
- Develop and maintain strong relationships with rental customers through regular communication and exceptional customer service.
- Serve as the main point of contact for all rental-related needs, including inquiries, concerns, and requests for service.
- Collaborate with the operations team to ensure timely and efficient delivery of rental equipment and services.
- Identify opportunities to upsell and cross-sell rental products and services to existing customers.
- Conduct regular account reviews to assess customer satisfaction and identify areas for improvement.
- Monitor rental utilization and work with customers to optimize their rental fleet.
- Proactively address any issues or concerns raised by customers and provide timely and effective solutions.
- Stay up-to-date on industry trends and competitors' offerings to better serve our customers.
- Prepare and present reports and updates on rental account performance to management.
- Participate in sales and marketing efforts to acquire new rental customers.
- Adhere to company policies, procedures, and safety regulations at all times.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 3 Years Of Experience In Sales Or Account Management, Preferably In The Transportation Or Logistics Industry.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Proficient In Sales And Customer Relationship Management Software, Such As Salesforce Or Oracle.
Knowledge Of The Rental And Leasing Process For Commercial Vehicles, Including Pricing, Contracts, And Maintenance Services.
Communication Skills
Data Analysis
Account Management
Time Management
Contract Negotiation
Negotiation skills
Relationship Building
Customer Relations
Fleet Management
Problem-Solving
Sales Strategy
team
Communication
Leadership
Problem Solving
Time management
Organization
Critical thinking
Teamwork
collaboration
Adaptability
Empathy
According to JobzMall, the average salary range for a Rental Account Manager in Columbus, OH, USA is between $40,000 and $60,000 per year. This may vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.
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Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.

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