Ryder System

Customer Logistics Supervisor - Dedicated Transportation (M-F AM Shift)

Ryder System
Harvard, IL 60033, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and customer-focused individual looking for a new leadership opportunity? Look no further than Ryder System! We are currently seeking a dedicated and experienced Customer Logistics Supervisor to join our team and oversee our dedicated transportation operations. As the Customer Logistics Supervisor, you will be responsible for ensuring the safe and efficient delivery of goods to our clients while providing exceptional customer service. This is a Monday-Friday AM shift position, offering a competitive salary and benefits package. If you have a passion for logistics and a strong background in customer service, we want to hear from you!

  1. Oversee and manage the dedicated transportation operations for Ryder System.
  2. Ensure the safe and efficient delivery of goods to clients.
  3. Provide exceptional customer service to clients.
  4. Lead and supervise a team of logistics and customer service professionals.
  5. Develop and implement processes and procedures to improve efficiency and customer satisfaction.
  6. Monitor and track transportation metrics and make necessary adjustments to meet performance goals.
  7. Collaborate with other departments to coordinate and optimize transportation operations.
  8. Train and mentor team members to ensure high-quality performance and professional development.
  9. Resolve any customer complaints or issues in a timely and effective manner.
  10. Conduct regular performance evaluations and provide feedback to team members.
  11. Maintain accurate records and documentation related to transportation operations.
  12. Stay updated on industry trends and regulations to ensure compliance.
  13. Ensure compliance with company policies and procedures.
  14. Participate in budget planning and management for the transportation department.
  15. Collaborate with HR to recruit, hire, and onboard new team members.
  16. Act as a liaison between clients and other departments within the company.
  17. Continuously identify opportunities for process improvements and cost-saving measures.
  18. Represent Ryder System in a professional manner and promote a positive company image.
  19. Adhere to and enforce all safety protocols and regulations.
  20. Work closely with upper management to develop and implement strategic plans for the transportation department.
Where is this job?
This job is located at Harvard, IL 60033, USA
Job Qualifications

  • Strong Leadership Skills: A Customer Logistics Supervisor Should Possess Excellent Leadership Qualities To Effectively Manage A Team Of Drivers And Other Logistics Personnel.

  • Experience In Transportation And Logistics: A Solid Understanding Of Transportation And Logistics Operations Is Essential For This Role, Including Knowledge Of Industry Regulations And Best Practices.

  • Customer Service Orientation: As A Customer-Facing Role, The Customer Logistics Supervisor Should Have A Strong Focus On Providing Exceptional Service And Building Relationships With Clients.

  • Organizational And Problem-Solving Abilities: This Position Requires Strong Organizational Skills To Manage Multiple Tasks And Schedules, As Well As The Ability To Quickly And Effectively Solve Problems That May Arise.

  • Communication And Interpersonal Skills: Excellent Communication Skills Are Crucial In This Role, As The Customer Logistics Supervisor Will Need To Effectively Communicate With Both Internal Team Members And External Customers. Strong Interpersonal Skills Are Also Important For Building And Maintaining Relationships With Clients And Team Members.

Required Skills

  • Process Improvement

  • Data Analysis

  • Logistics Management

  • Time Management

  • Problem Solving

  • Inventory Control

  • customer service

  • Supply Chain

  • Team Leadership

  • Transportation planning

  • Vendor

  • Route Optimization

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Logistics Supervisor - Dedicated Transportation (M-F AM Shift) in Harvard, IL 60033, USA is $50,000-$60,000 per year. This may vary depending on the specific company, experience level, and other factors. It is best to research the specific company and job listing for a more accurate salary range.

Additional Information
Ryder System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 7th, 2025
Apply BeforeMay 22nd, 2025
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About Ryder System

Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.

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