Customer Logistics Supervisor

Welcome to Ryder System, where we strive to provide top-notch logistics solutions to our customers. We are currently seeking a highly motivated and experienced individual to join our team as a Customer Logistics Supervisor. In this role, you will be responsible for overseeing the daily operations and ensuring the highest level of customer satisfaction. We are looking for a dynamic leader with strong communication and problem-solving skills, who is ready to take on the challenge of managing our customer logistics team. If you have a passion for logistics and a desire to continuously improve processes, we want to hear from you!

1. Oversee and manage the daily operations of the customer logistics team.
2. Ensure that all customers receive top-notch logistics solutions and exceptional service.
3. Lead and motivate the customer logistics team to meet and exceed performance goals.
4. Develop and implement strategies to continuously improve processes and enhance customer satisfaction.
5. Collaborate with cross-functional teams to resolve any customer issues or concerns.
6. Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
7. Train and onboard new team members to ensure they have the necessary skills and knowledge to excel in their roles.
8. Conduct regular performance evaluations and provide feedback and coaching to team members.
9. Create and maintain a positive and collaborative work environment.
10. Stay up-to-date with industry trends and developments to identify opportunities for innovation and improvement.
11. Communicate effectively with customers and internal stakeholders to ensure smooth operations and timely resolution of any issues.
12. Adhere to all company policies and procedures, as well as industry regulations.
13. Identify and implement cost-saving measures to maximize efficiency and profitability.
14. Prepare and present reports on team performance and customer satisfaction to upper management.
15. Embody the company's values and promote a culture of excellence and continuous improvement.

According to JobzMall, the average salary range for a Customer Logistics Supervisor in Temple, TX, USA is $50,000 to $70,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.