Welcome to Ryder System, a leader in transportation and supply chain management solutions. We are currently seeking a dedicated and driven individual to join our team as a Branch Rental Manager. As a Branch Rental Manager, you will be responsible for overseeing the day-to-day operations of our rental department, ensuring that our customers receive the highest level of service and satisfaction. We are looking for a candidate with strong leadership skills, a customer-focused mindset, and a proven track record of success in the rental industry. If you are ready to take on a challenging and rewarding role, we encourage you to apply and become a part of our dynamic team.
- Oversee the day-to-day operations of the rental department, ensuring that all processes and procedures are followed effectively and efficiently.
- Provide exceptional customer service by addressing any customer concerns or issues in a timely and professional manner.
- Develop and implement strategies to increase rental department revenue and profitability.
- Train and mentor rental department staff to ensure they are equipped with the necessary skills and knowledge to deliver high-quality service to our customers.
- Monitor and manage rental fleet inventory, ensuring proper maintenance and availability for customer needs.
- Collaborate with other departments to ensure seamless integration and coordination of services for customers.
- Conduct regular performance evaluations and provide feedback to rental department staff to motivate and improve performance.
- Develop and maintain strong relationships with existing and potential customers to drive business growth.
- Stay updated on industry trends and competitors to identify new opportunities for business development.
- Ensure compliance with company policies, procedures, and safety regulations.
- Prepare and present reports on rental department performance to upper management.
- Proactively identify and resolve any operational or customer service issues that may arise.
- Continuously seek ways to improve processes and enhance the overall customer experience.
- Participate in recruiting, hiring, and training new rental department staff.
- Represent the company in a professional and positive manner at all times.
Bachelor's Degree In Business Administration, Management, Or A Related Field.
Excellent Communication And Customer Service Skills.
Strong Leadership Skills And Experience Managing A Team.
Minimum Of 3-5 Years Of Experience In The Transportation Or Rental Industry.
Knowledge Of Fleet Management And Rental Operations.
Budgeting
Communication
Sales
Time Management
Logistics
Negotiation
Inventory Control
customer service
Team Leadership
Fleet Management
Vehicle maintenance
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Branch Rental Manager in Williston, VT, USA is $36,000 - $55,000 per year. This may vary depending on factors such as experience, education, and the specific company or rental branch.
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Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.

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