Application Consultant
At Roche, we are committed to revolutionizing the healthcare industry by providing cutting-edge technology and innovative solutions that improve patient outcomes. As an Application Consultant, you will play a crucial role in this mission by providing expert guidance and support to our customers in utilizing our applications effectively. We are looking for a highly skilled and motivated individual with a passion for healthcare and a strong technical background to join our team. If you are a driven and customer-focused professional, we would love to hear from you.
- Provide expert guidance and support to customers in utilizing Roche's applications effectively.
- Stay up-to-date on the latest industry trends and advancements in healthcare technology to ensure the best possible solutions for our customers.
- Act as a technical resource for customers, answering questions and troubleshooting any issues that may arise.
- Collaborate with cross-functional teams to develop and implement solutions that meet customer needs and enhance their overall experience.
- Conduct training sessions and workshops for customers to ensure they are fully utilizing the capabilities of Roche's applications.
- Develop and maintain strong relationships with customers, acting as a trusted advisor and building rapport.
- Collect and analyze customer feedback to identify areas for improvement and make recommendations for product enhancements.
- Participate in product development and testing to provide valuable insights and feedback from a customer perspective.
- Demonstrate a strong understanding of Roche's products and how they can be tailored to meet the specific needs of different customers.
- Stay organized and maintain accurate records of customer interactions, issues, and resolutions.
- Collaborate with sales and marketing teams to identify new business opportunities and promote Roche's products and services.
- Continuously strive to enhance customer satisfaction and loyalty by providing exceptional customer service and support.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Application Consulting Or A Similar Role.
Strong Knowledge And Experience With Relevant Software And Applications, Such As Sap, Salesforce, Or Oracle.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Clients.
Proven Project Management Skills, With The Ability To Manage Multiple Projects And Prioritize Tasks Effectively.
Quality Assurance
Change Management
Project Management
Data Analysis
Problem-Solving
Client communication
Software Implementation
Technical Troubleshooting
System integration
Requirement Gathering
User Training
System Customization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Application Consultant in Kolkata, West Bengal, India is between ₹3,00,000 to ₹7,00,000 per year. This range can vary depending on the specific company, experience level, and skills of the individual. Some higher-level positions may offer salaries closer to ₹10,00,000 per year. It is important to research and negotiate salary based on individual qualifications and the specific job role.
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Roche Holding AG operates as a research healthcare company. It operates through the diagnostics and pharmaceuticals segments. The pharmaceutical segment refers to development of medicines in the field of oncology, immunology, ophthalmology, infectious diseases and neuroscience. The diagnostic segment refers to diagnosis of diseases through an in vitro diagnostics process.
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