BPO Vendor and Audit Compliance Manager

970 Park Pl, San Mateo, CA 94403, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

As the Manager of BPO Vendor Management and Audit Compliance, you will play a critical role in working with our strategic business partners and applying best practices in vendor governance and management. You will develop and implement an audit methodology (questionnaire, remote and onsite). Develop audit plans, schedule and conduct audits, and present audit reports. Document vendor audit observations and provide information to stakeholders on vendor status and gap analysis. Be responsible for managing vendor contracts, ensuring vendors are performing to established service level agreements, processing vendor quotes, and the on-going reporting of vendor performance and quality. Maintain a system of vendor agreement tracking and agreement process workflows. Maintain archives of process narratives, control descriptions, audit methods, and materials.

Where is this job?

This job is located at 970 Park Pl, San Mateo, CA 94403, USA

Job Qualifications

5 years of vendor or partner management, preferably working in or with a global business process outsourcing (BPO) organization
Self-organized, with high-level attention to detail and operational excellence.
Able to assess complex systems, business processes and define requirements for solutions.
Experience working closely with or reporting to Legal, Finance, Compliance, or Business Operations.

Required Skills

Time Management Skills
Compliance reporting skills
Data analysis and presentation skills
Documentation management
Business partner management

Soft Skills

Driven and self-motivated
Communication Skills
Adaptability
Problem Solving Skills
Process Oriented
Organization and attention to detail

Compensation

According to JobzMall, the average salary range for a BPO Vendor and Audit Compliance Manager in 970 Park Pl, San Mateo, CA 94403, USA is between $97,967 and $142,851 per year.

Additional Information

Roblox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 14th, 2021

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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