Welcome to RingCentral, where we are revolutionizing the way businesses communicate and collaborate. As a Workplace Services Lead, you will play a crucial role in ensuring our employees have a safe, functional, and enjoyable work environment. We are seeking a proactive and organized individual with exceptional leadership skills to oversee the day-to-day operations of our workplace services team. This is an opportunity to join a fast-paced and dynamic company, where your contributions will make a direct impact on our success. If you have a passion for creating a positive and productive workplace, and possess the required qualifications, we would love to hear from you.
- Manage and lead the workplace services team, ensuring all team members are performing their duties efficiently and effectively.
- Develop and implement workplace policies and procedures to ensure a safe and functional work environment for employees.
- Oversee the maintenance and upkeep of all office facilities, including but not limited to equipment, furniture, and amenities.
- Coordinate with vendors and contractors to ensure timely and cost-effective delivery of workplace services.
- Develop and manage the workplace services budget, ensuring cost-effectiveness and adherence to company policies.
- Collaborate with cross-functional teams to identify and implement improvements to the workplace environment.
- Conduct regular audits and inspections to ensure compliance with health and safety regulations.
- Manage employee requests and concerns related to workplace services, providing timely and satisfactory resolutions.
- Develop and maintain relationships with key stakeholders, including employees, management, and external partners.
- Stay updated with industry trends and best practices to continuously improve workplace services and employee experience.
- Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions.
- Lead by example, promoting a positive and inclusive workplace culture that aligns with the company's values.
- Conduct regular training and development programs for the workplace services team to enhance their skills and knowledge.
- Act as a liaison between the company and external agencies, ensuring compliance with legal and regulatory requirements.
- Communicate effectively with employees at all levels, providing guidance and support as needed.
Bachelor's Degree In Business Administration, Facilities Management, Or Related Field.
Minimum Of 5 Years Of Experience In Managing Workplace Services, Facilities, Or Office Operations.
Strong Leadership Skills With The Ability To Manage A Team And Delegate Tasks Effectively.
Extensive Knowledge Of Workplace Safety Regulations And Best Practices.
Excellent Communication And Interpersonal Skills To Collaborate With Various Departments And Vendors.
Process Improvement
Strategic Planning
Project Management
Vendor Management
Communication
Time Management
Budget management
customer service
Team Leadership
Problem-Solving
Technical Proficiency
Resource allocation
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Workplace Services Lead in Dallas, TX, USA is between $70,000 and $100,000 per year. This may vary depending on the specific company, experience level, and location within the city.
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RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.

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