Partner Success Manager

Welcome to RingCentral, a leading provider of cloud-based communication and collaboration solutions for businesses of all sizes. As a Partner Success Manager, you will play a critical role in building and maintaining strong relationships with our valued partners. We are looking for a driven and enthusiastic individual who is passionate about delivering exceptional partner experiences and driving business growth. If you have a proven track record in partner management and a deep understanding of the technology industry, we want to hear from you! Join our dynamic team and help us drive the success of our partners and customers.

1. Build and maintain strong relationships with partners: Develop and maintain high-quality partnerships with our valued partners to enhance their experience and drive business growth.
2. Serve as a primary point of contact for partners: Act as the main point of contact for partners, providing them with necessary support and assistance to ensure a positive experience.
3. Develop and execute partner growth strategies: Collaborate with partners to develop growth strategies and drive business development initiatives to achieve mutual success.
4. Understand partner needs and provide solutions: Understand partners' pain points and needs, and provide tailored solutions to address their challenges and drive partner satisfaction.
5. Monitor partner performance and provide recommendations: Track partner performance and identify areas for improvement, providing recommendations to optimize their performance and drive business growth.
6. Collaborate with internal teams: Work closely with cross-functional teams, including sales, marketing, and product, to ensure alignment and support for partner success.
7. Conduct partner training and enablement: Conduct training sessions and provide resources to enable partners to effectively sell and support our products and services.
8. Stay updated on industry trends and competition: Keep abreast of industry trends, market changes, and competitor activities to identify opportunities for partnership growth and differentiation.
9. Represent the company at partner events: Attend partner events and conferences to represent the company and build relationships with current and potential partners.
10. Drive customer and partner satisfaction: Continuously monitor and improve partner satisfaction levels, and ensure that customer satisfaction remains a top priority for partners.
11. Provide regular reporting and analysis: Generate regular reports and analysis to track partner performance and provide insights for future strategies and improvements.
12. Proactively manage partner issues: Proactively identify and resolve any partner issues or concerns, ensuring a positive partner experience at all times.
13. Collaborate with partners on joint marketing initiatives: Work with partners to develop joint marketing initiatives, including campaigns, events, and promotions, to drive brand awareness and generate leads.
14. Represent partner perspectives internally: Serve as the voice

According to JobzMall, the average salary range for a Partner Success Manager in Denver, CO, USA is $70,000 to $120,000 per year. However, this range may vary depending on the specific industry, company size, and years of experience. Factors such as bonuses, commissions, and other benefits may also affect the overall compensation for this role. It is best to research the specific company and industry to get a more accurate salary estimate.

RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.