Network Operations Infrastructure Engineer

Welcome to RingCentral, a leading provider of cloud-based communication and collaboration solutions for businesses around the world. We are seeking a highly skilled and motivated Network Operations Infrastructure Engineer to join our dynamic team. In this role, you will play a critical role in maintaining and improving our network infrastructure, ensuring the reliability and performance of our services for our customers. We are looking for individuals who are passionate about network operations, have a strong technical background, and thrive in a fast-paced and collaborative environment. If you are ready for a challenging and rewarding opportunity, we encourage you to apply for this position.

1. Design, implement and maintain network infrastructure to support RingCentral's cloud-based communication and collaboration solutions.
2. Monitor and troubleshoot network performance and availability, identifying and resolving issues in a timely manner.
3. Collaborate with cross-functional teams to implement and maintain network security measures and policies.
4. Evaluate and recommend network hardware, software, and services to improve efficiency and performance.
5. Develop and maintain network documentation, including diagrams, procedures, and configurations.
6. Participate in on-call rotation for network-related emergencies and provide 24/7 support as needed.
7. Conduct regular network audits to ensure compliance with company standards and industry best practices.
8. Stay updated on industry trends and advancements in network technology, and make recommendations for their implementation.
9. Work closely with vendors and service providers to troubleshoot and resolve network issues.
10. Provide technical guidance and support to other members of the network operations team.
11. Continuously monitor and optimize network performance to ensure high availability and scalability for our customers.
12. Collaborate with other teams to develop and implement disaster recovery plans and procedures.
13. Ensure compliance with data privacy and security regulations.
14. Participate in network infrastructure projects and provide timely updates on progress and potential risks.
15. Maintain up-to-date knowledge of RingCentral products and services to provide the best support to customers.

According to JobzMall, the average salary range for a Network Operations Infrastructure Engineer in Dallas, TX, USA is $85,000 - $120,000 per year. This range may vary depending on factors such as experience, skills, and specific job duties.

RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.