Network Operations Infrastructure Engineer

Welcome to RingCentral, a leading provider of cloud-based communication and collaboration solutions for businesses of all sizes. We are currently seeking a highly skilled Network Operations Infrastructure Engineer to join our team and help us continue to deliver exceptional services to our customers.As a Network Operations Infrastructure Engineer at RingCentral, you will play a crucial role in maintaining and enhancing our network infrastructure, ensuring the reliability and performance of our services. You will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of engineers, all while making a significant impact on the overall success of our company.To be successful in this role, you should have a strong background in network operations and infrastructure, along with a passion for problem-solving and continuous improvement. If you are a self-motivated, detail-oriented individual with excellent communication skills and a desire to work in a fast-paced, dynamic environment, we would love to hear from you. Join us at RingCentral and help us revolutionize the way businesses communicate.

1. Maintain and enhance our network infrastructure to ensure the reliability and performance of our services.
2. Troubleshoot and resolve complex network issues, including identifying root causes and implementing effective solutions.
3. Monitor network performance and proactively identify and address any potential issues.
4. Collaborate with cross-functional teams to design and implement new network features and enhancements.
5. Conduct regular network audits and implement necessary changes to maintain security and compliance.
6. Stay current with industry trends and best practices in network operations and make recommendations for improvement.
7. Develop and maintain network documentation, including network diagrams, standard operating procedures, and incident reports.
8. Participate in on-call rotations to provide 24/7 support for network-related incidents.
9. Work closely with vendors and service providers to ensure timely resolution of network-related issues.
10. Communicate effectively with team members and other stakeholders to provide updates on network operations and infrastructure.
11. Identify opportunities for automation and implement tools to improve network operations efficiency.
12. Mentor and train junior team members to develop their technical skills and knowledge.
13. Collaborate with other teams to participate in disaster recovery planning and testing.
14. Continuously evaluate and improve network processes and procedures to increase efficiency and effectiveness.
15. Participate in project planning and execution to support network infrastructure needs for new products and services.

According to JobzMall, the average salary range for a Network Operations Infrastructure Engineer in Denver, CO, USA is $81,000 - $120,000 per year. This range may vary depending on factors such as experience, education, and specific job responsibilities. Additionally, benefits and bonuses may also be included in the overall compensation package for this position.

RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.