RingCentral

Implementation Manager

RingCentral

Denver, CO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced Implementation Manager to join RingCentral and help us continue to drive innovation and excellence. In this role, you will be responsible for managing multiple simultaneous implementations of our products, ensuring successful customer onboarding, and exceeding customer expectations. To be successful, you must have a deep understanding of software development processes and the ability to provide hands-on guidance and technical support.Qualifications:• 5+ years of experience in software development, product implementation, or project management• Proven ability to manage and prioritize multiple projects and tasks in a fast-paced environment• Excellent communication skills both written and verbal• Experience working with customer success teams to ensure successful product implementations• Ability to work independently and as part of a team• Experience with cloud-based services and solutionsIf you are a highly organized individual with a passion for delivering exceptional customer experiences, we would love to hear from you.

Responsibilities:

  1. Manage multiple simultaneous implementations of RingCentral products.
  2. Ensure successful customer onboarding and exceed customer expectations.
  3. Provide hands-on guidance and technical support.
  4. Prioritize multiple projects and tasks in a fast-paced environment.
  5. Communicate effectively both written and verbally.
  6. Work with customer success teams to ensure successful product implementations.
  7. Work independently and as part of a team.
  8. Have a deep understanding of cloud-based services and solutions.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Project Management

  • Analytical Thinking

  • Problem Solving

  • Communication Skills

  • Business Acumen

  • Technical Expertise

  • Customer Service Skills

  • Strategic Planning

Required Skills
  • Budgeting

  • Documentation

  • Planning

  • Communication

  • Scheduling

  • Negotiation

  • Leadership

  • organizing

  • Facilitation

  • Monitoring

  • Coordination

  • Problem-Solving

  • Adaptability

  • Analyzing

  • It Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Implementation Manager in Denver, CO, USA is $118,000 to $145,000 per year. This range can vary depending on the size of the company, experience of the individual, and other factors.

Additional Information
RingCentral is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 20th, 2023
Apply BeforeJune 9th, 2026
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About RingCentral

RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.

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