RingCentral

Contact Center Account Executive

RingCentral
Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hello there! Are you a highly motivated and driven individual with a passion for sales and customer service? If so, we have an exciting opportunity for you as a Contact Center Account Executive at RingCentral. As a leader in cloud-based communications and collaboration solutions, RingCentral is looking for an experienced and results-oriented individual to join our team. In this role, you will be responsible for managing and growing relationships with our valued contact center customers, while also identifying and securing new business opportunities. If you have a proven track record of exceeding sales targets and providing exceptional customer service, we want to hear from you!

  1. Develop and maintain strong relationships with current and potential contact center customers.
  2. Identify and pursue new sales opportunities within the contact center market.
  3. Achieve and exceed sales targets and quotas on a regular basis.
  4. Provide exceptional customer service to all clients, ensuring their satisfaction and loyalty.
  5. Act as the primary point of contact for all customer inquiries and concerns.
  6. Collaborate with internal teams to develop and implement effective sales strategies.
  7. Conduct market research and stay up-to-date on industry trends and competitors.
  8. Prepare and present sales proposals and contracts to clients.
  9. Follow up with customers to ensure their needs are being met and address any issues.
  10. Maintain accurate records of all sales activities and customer interactions.
  11. Continuously strive to improve and enhance the customer experience.
  12. Attend industry events and conferences to network and promote the company's products and services.
  13. Stay informed about the latest product updates and features.
  14. Provide regular reports and updates on sales performance and progress to management.
  15. Collaborate with cross-functional teams to ensure seamless delivery and implementation of solutions for customers.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications

  • Strong Sales Experience: A Successful Account Executive At Ringcentral Should Have A Proven Track Record Of Sales Success, Preferably In The Technology Or Telecommunications Industry. This Includes Experience In Prospecting, Lead Generation, And Closing Deals.

  • Excellent Communication Skills: As A Primary Point Of Contact For Clients, An Account Executive Must Have Exceptional Communication Skills. This Includes Both Written And Verbal Communication, As Well As Active Listening And The Ability To Effectively Convey Complex Information To Clients.

  • Technical Knowledge: A Thorough Understanding Of Ringcentral's Product Offerings And Technology Is Essential For An Account Executive. This Includes Knowledge Of Cloud-Based Solutions, Telecommunications Systems, And Call Center Software.

  • Customer Service Orientation: The Ability To Build And Maintain Strong Relationships With Clients Is Crucial For An Account Executive. This Requires A Customer Service-Oriented Mindset, With A Focus On Understanding And Meeting The Needs Of Clients.

  • Team Player: As Part Of A Larger Sales Team, An Account Executive Must Be Able To Work Collaboratively With Colleagues And Other Departments Within The Company. This Includes Sharing Information, Providing Support, And Working Towards Common Goals.

Required Skills

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Upselling

  • Cross-Selling

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Contact Center Account Executive in Denver, CO, USA is between $40,000 and $65,000 per year. This may vary depending on the specific company, years of experience, and other factors. Some companies may also offer bonuses and commission for meeting sales targets.

Additional Information
RingCentral is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2024
Apply BeforeJuly 20th, 2025
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About RingCentral

RingCentral is an American publicly traded provider of cloud-based communications and collaboration solutions for businesses. The company is considered the leader in Unified Communications as a Service in terms of revenue and subscriber seats.

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