IT Support Specialist

Welcome to Restoration Hardware, where we believe that a beautiful home is a fundamental part of a happy life. As an IT Support Specialist, you will play a vital role in ensuring our company's technology runs smoothly and efficiently. We are seeking a highly motivated and customer-oriented professional to join our team. In this role, you will provide technical support to our employees, troubleshoot issues, and help drive the success of our business. If you have a passion for technology and a desire to be part of a dynamic team, we want to hear from you!

1. Provide technical support: The IT Support Specialist will be responsible for providing technical support to all employees at Restoration Hardware. This may include troubleshooting hardware and software issues, answering questions, and providing guidance on technology-related tasks.
2. Maintain technology systems: The IT Support Specialist will be responsible for maintaining the company's technology systems, including servers, networks, and databases. This may involve performing regular maintenance, updates, and backups to ensure the systems are running smoothly and efficiently.
3. Troubleshoot issues: The IT Support Specialist will be the first point of contact for any technology-related issues. This individual will be responsible for troubleshooting problems and finding solutions in a timely and efficient manner, minimizing downtime for employees.
4. Install and configure equipment: The IT Support Specialist will be responsible for installing and configuring new technology equipment, such as computers, printers, and other devices. This may also involve setting up user accounts and permissions for new employees.
5. Provide training: The IT Support Specialist may be responsible for providing training to employees on how to use new technology systems or software. This may involve creating training materials or conducting group or one-on-one training sessions.
6. Maintain inventory: The IT Support Specialist will be responsible for maintaining an inventory of all technology equipment and supplies. This may include ordering new equipment or supplies as needed and keeping track of warranties and service agreements.
7. Stay up-to-date on technology trends: The IT Support Specialist will be expected to stay current with the latest technology trends and advancements. This may involve researching new software and hardware solutions, attending training sessions, and obtaining certifications.
8. Collaborate with other departments: The IT Support Specialist will work closely with other departments, such as the IT team, to ensure all technology systems are integrated and running smoothly. This may involve collaborating on projects, sharing information, and providing support when needed.
9. Ensure data security: The IT Support Specialist will be responsible for ensuring the security of company data and systems. This may involve implementing security protocols

According to JobzMall, the average salary range for a IT Support Specialist in West Hollywood, CA, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some IT Support Specialists in this area may make more or less than this range.

RH (formerly Restoration Hardware) is an upscale American home-furnishings company headquartered in Corte Madera, California. The company sells its merchandise through its retail stores, catalog, and online. As of August 2018, the company operated a total of 70 galleries, 18 full-line design galleries, and 6 baby-and-child galleries. The company also has 36 outlet stores in the United States and Canada.