Restoration Hardware

Gallery Leader

Restoration Hardware

Dallas, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Restoration Hardware, where we strive to provide our customers with an unparalleled shopping experience. We are currently seeking a motivated and passionate individual to join our team as a Gallery Leader. As a Gallery Leader, you will play a crucial role in leading a team and driving the success of our gallery. If you have previous leadership experience and a strong passion for design and customer service, we would love to hear from you. Join us and be a part of a dynamic and innovative company that is constantly pushing the boundaries of home furnishings.

  1. Lead and manage a team of sales associates to ensure the highest level of customer service and satisfaction.
  2. Create and maintain a positive and welcoming atmosphere for customers in the gallery.
  3. Train and develop team members on product knowledge, company policies and procedures, and sales techniques.
  4. Monitor and track team performance, providing feedback and support to help team members reach their goals.
  5. Collaborate with other departments to ensure a seamless and efficient customer experience.
  6. Develop and implement strategies to achieve sales targets and drive business growth.
  7. Maintain a thorough understanding of the company's products and services, staying up-to-date on new arrivals and trends in the home furnishings industry.
  8. Act as a brand ambassador, embodying the company's values and promoting a positive image to customers and team members.
  9. Handle customer inquiries, concerns, and complaints in a timely and professional manner, finding solutions to ensure customer satisfaction.
  10. Participate in recruitment and hiring processes, identifying and selecting top talent for the team.
  11. Create and maintain a schedule for the team, ensuring adequate coverage during peak business hours.
  12. Ensure the gallery is clean, organized, and visually appealing at all times.
  13. Stay informed about competitors and their products, making recommendations for improvements to stay ahead in the market.
  14. Uphold company policies and procedures, ensuring a safe and secure work environment for all employees and customers.
  15. Act as a mentor and coach to team members, fostering a positive and supportive work culture.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Leadership Skills: A Gallery Leader At Restoration Hardware Should Possess Excellent Leadership Skills To Effectively Manage And Motivate A Team Of Sales Associates And Support Staff. They Should Also Be Able To Lead By Example And Set High Standards For Customer Service And Sales Performance.

  • Extensive Retail Experience: The Ideal Candidate For A Gallery Leader Position Should Have A Minimum Of 3-5 Years Of Experience In A Leadership Role Within The Retail Industry. They Should Have A Strong Understanding Of Sales Strategies, Inventory Management, And Customer Service Best Practices.

  • Knowledge Of Design And Home Furnishings: As Restoration Hardware Specializes In Luxury Home Furnishings And Décor, A Gallery Leader Should Have A Passion For Design And A Strong Understanding Of The Company's Products And Brand Aesthetic. This Knowledge Will Be Crucial In Assisting Customers And Driving Sales.

  • Excellent Communication Skills: A Gallery Leader Must Have Exceptional Communication Skills To Effectively Communicate With Customers, Team Members, And Upper Management. They Should Be Able To Articulate The Company's Vision And Values And Effectively Address Any Customer Concerns Or Team Issues.

  • Strong Business Acumen: A Successful Gallery Leader Should Have A Strong Business Acumen And Be Able To Analyze Sales Reports, Track Key Performance Indicators, And Make Strategic Decisions To Drive Sales And Improve Overall Store Performance. They Should Also Be Able To Manage Budgets And Ensure Financial Goals Are Met.

Required Skills
  • Inventory Management

  • Marketing Strategy

  • Product knowledge

  • Budget management

  • Event Planning

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Interior design

  • Art Curation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Gallery Leader in Dallas, TX, USA is between $45,000 and $65,000 per year. However, this can vary depending on factors such as the specific gallery, the experience and qualifications of the individual, and the overall job market.

Additional Information
Restoration Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeAugust 19th, 2025
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About Restoration Hardware

RH (formerly Restoration Hardware) is an upscale American home-furnishings company headquartered in Corte Madera, California. The company sells its merchandise through its retail stores, catalog, and online. As of August 2018, the company operated a total of 70 galleries, 18 full-line design galleries, and 6 baby-and-child galleries. The company also has 36 outlet stores in the United States and Canada.

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