Relx

Support Consultant (Conveyancing)

Relx

Cape Town, South Africa
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you have experience in the legal industry, specifically in conveyancing? If so, then we have the perfect opportunity for you as a Support Consultant at Relx!As a Support Consultant, you will be an integral part of our Conveyancing team, working closely with our customers to provide them with expert support and guidance. Your knowledge and expertise in conveyancing will be essential in helping our customers navigate through complex legal processes.We are looking for someone who is proactive, adaptable, and has excellent communication skills. In this role, you will have the opportunity to make a meaningful impact on our customers' experience and contribute to the success of our company.If you are ready to take on a challenging and rewarding role in a dynamic and innovative company, then we encourage you to apply for the position of Support Consultant at Relx. Join our team and help us shape the future of conveyancing support!

  1. Provide exceptional customer service to our clients in the legal industry, specifically in conveyancing.
  2. Utilize your knowledge and expertise in conveyancing to assist clients with complex legal processes.
  3. Work closely with clients to understand their needs and provide them with expert support and guidance.
  4. Proactively identify and address any potential issues or challenges that may arise during the conveyancing process.
  5. Maintain a high level of organization and attention to detail in all tasks and interactions with clients.
  6. Communicate effectively and professionally with clients, colleagues, and other stakeholders.
  7. Continuously stay updated on industry trends and developments in conveyancing to provide the best possible support to clients.
  8. Work collaboratively with the Conveyancing team to ensure a seamless and efficient workflow.
  9. Prioritize and manage multiple tasks and deadlines to meet the needs of our clients.
  10. Act as a positive representative of Relx, promoting our company values and goals in all client interactions.
  11. Contribute to the success of the company by consistently striving to improve processes and enhance the customer experience.
  12. Adapt to changing circumstances and responsibilities within the role as needed.
  13. Take ownership of any client concerns or complaints and work to resolve them in a timely and satisfactory manner.
  14. Maintain confidentiality and handle sensitive information with discretion and professionalism.
  15. Act as a mentor and resource for colleagues, sharing your knowledge and expertise to support their professional development.
Where is this job?
This job is located at Cape Town, South Africa
Job Qualifications
  • Minimum Of 2 Years Of Experience In A Support Role Within The Conveyancing Industry.

  • Knowledge Of Conveyancing Processes And Procedures, Including Title Searches, Document Preparation, And Land Registry Requirements.

  • Strong Communication Skills, Both Written And Verbal, To Effectively Communicate With Clients, Attorneys, And Other Team Members.

  • Proficiency In Relevant Software And Technology, Such As Case Management Systems And Microsoft Office.

  • Ability To Work Independently And As Part Of A Team, With A Strong Attention To Detail And The Ability To Multitask And Prioritize Tasks Effectively.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Analytical Thinking

  • Teamwork

  • Organization

  • Adaptability

  • Legal Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Consultant (Conveyancing) in Cape Town, South Africa is between R 15,000 and R 25,000 per month. This may vary depending on the specific company, years of experience, and other factors such as education and skills.

Additional Information
Relx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2025
Apply BeforeJune 28th, 2025
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About Relx

RELX plc is a British corporate group comprising companies that publish scientific, technical and medical material, and legal textbooks; provide decision-making tools; and organise exhibitions. It operates in 40 countries and serves customers in over 180 nations.

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