Relx

Senior Voice Engineer

Relx

Alpharetta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled and experienced Voice Engineer looking for a challenging and rewarding career opportunity? Look no further! We are currently seeking a Senior Voice Engineer to join our dynamic team at Relx. In this role, you will be responsible for designing, implementing, and maintaining our voice communication systems and networks. As a key member of our team, you will play a crucial role in ensuring the uninterrupted and efficient operation of our voice systems. If you have a passion for technology and a strong background in voice engineering, we want to hear from you!

  1. Design, implement, and maintain voice communication systems and networks.
  2. Troubleshoot and resolve any issues or outages related to voice systems.
  3. Monitor and analyze the performance of voice systems, proactively identifying and addressing any potential problems.
  4. Collaborate with cross-functional teams to ensure the integration and compatibility of voice systems with other technologies and platforms.
  5. Stay updated on industry trends and advancements in voice technology, and make recommendations for improvements and upgrades to our systems.
  6. Develop and maintain documentation, including network diagrams and system configurations.
  7. Work closely with vendors and service providers to ensure the timely resolution of any issues or service requests.
  8. Implement and adhere to security protocols and best practices to ensure the confidentiality and integrity of our voice systems.
  9. Train and mentor junior team members in voice engineering principles and best practices.
  10. Participate in on-call rotation and respond to any urgent voice system issues as needed.
  11. Collaborate with project managers to provide technical expertise and guidance in the planning and implementation of new voice system projects.
  12. Act as a subject matter expert on voice systems and provide recommendations and insights to leadership on potential improvements and cost-saving measures.
Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Telecommunications, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Designing, Implementing And Managing Complex Voice Solutions.

  • In-Depth Knowledge And Experience With Cisco Unified Communications Manager (Cucm) And Other Cisco Voice Products.

  • Strong Understanding Of Voip Protocols And Technologies Such As Sip, H.323, And Mgcp.

  • Proven Experience In Troubleshooting And Resolving Complex Voice Network Issues.

Required Skills
  • Project Management

  • Troubleshooting

  • Network design

  • Collaboration Tools

  • SIP Trunking

  • Unified Communications

  • Call Routing

  • Quality Of Service (Qos)

  • Voip Implementation

  • Cloud Telephony

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Voice Engineer in Alpharetta, GA, USA is between $90,000 to $130,000 per year. This can vary depending on factors such as experience, education, and the specific company hiring.

Additional Information
Relx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 9th, 2024
Apply BeforeMay 22nd, 2025
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About Relx

RELX plc is a British corporate group comprising companies that publish scientific, technical and medical material, and legal textbooks; provide decision-making tools; and organise exhibitions. It operates in 40 countries and serves customers in over 180 nations.

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