Are you a skilled and experienced Voice Engineer looking for a challenging and rewarding career opportunity? Look no further! We are currently seeking a Senior Voice Engineer to join our dynamic team at Relx. In this role, you will be responsible for designing, implementing, and maintaining our voice communication systems and networks. As a key member of our team, you will play a crucial role in ensuring the uninterrupted and efficient operation of our voice systems. If you have a passion for technology and a strong background in voice engineering, we want to hear from you!
- Design, implement, and maintain voice communication systems and networks.
- Troubleshoot and resolve any issues or outages related to voice systems.
- Monitor and analyze the performance of voice systems, proactively identifying and addressing any potential problems.
- Collaborate with cross-functional teams to ensure the integration and compatibility of voice systems with other technologies and platforms.
- Stay updated on industry trends and advancements in voice technology, and make recommendations for improvements and upgrades to our systems.
- Develop and maintain documentation, including network diagrams and system configurations.
- Work closely with vendors and service providers to ensure the timely resolution of any issues or service requests.
- Implement and adhere to security protocols and best practices to ensure the confidentiality and integrity of our voice systems.
- Train and mentor junior team members in voice engineering principles and best practices.
- Participate in on-call rotation and respond to any urgent voice system issues as needed.
- Collaborate with project managers to provide technical expertise and guidance in the planning and implementation of new voice system projects.
- Act as a subject matter expert on voice systems and provide recommendations and insights to leadership on potential improvements and cost-saving measures.
Bachelor's Degree In Computer Science, Telecommunications, Or A Related Field.
Minimum Of 5 Years Of Experience In Designing, Implementing And Managing Complex Voice Solutions.
In-Depth Knowledge And Experience With Cisco Unified Communications Manager (Cucm) And Other Cisco Voice Products.
Strong Understanding Of Voip Protocols And Technologies Such As Sip, H.323, And Mgcp.
Proven Experience In Troubleshooting And Resolving Complex Voice Network Issues.
Project Management
Troubleshooting
Network design
Collaboration Tools
SIP Trunking
Unified Communications
Call Routing
Quality Of Service (Qos)
Voip Implementation
Cloud Telephony
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Voice Engineer in Alpharetta, GA, USA is between $90,000 to $130,000 per year. This can vary depending on factors such as experience, education, and the specific company hiring.
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RELX plc is a British corporate group comprising companies that publish scientific, technical and medical material, and legal textbooks; provide decision-making tools; and organise exhibitions. It operates in 40 countries and serves customers in over 180 nations.

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