Credit/Collections Coordinator I

Are you a detail-oriented and results-driven individual looking for an exciting opportunity in the financial industry? Look no further! We are currently seeking a Credit/Collections Coordinator I to join our team at Relx. In this role, you will play a crucial part in ensuring timely and accurate collection of outstanding balances from our clients. If you have strong communication skills, a knack for problem-solving, and a passion for delivering exceptional customer service, we want to hear from you. Join us and be a part of a dynamic and growing company with opportunities for career advancement.

1. Monitor and manage outstanding balances from clients in a timely and accurate manner.
2. Utilize strong communication skills to effectively communicate with clients regarding their outstanding balances.
3. Work closely with the credit team to ensure all collections efforts are aligned with company policies and procedures.
4. Develop and maintain positive relationships with clients to encourage timely payments.
5. Identify and resolve any payment discrepancies or issues in a proactive manner.
6. Utilize problem-solving skills to address any challenges or roadblocks in the collections process.
7. Collaborate with other departments, such as sales and customer service, to gather necessary information for collections efforts.
8. Maintain accurate and up-to-date records of all collections activity.
9. Provide exceptional customer service to clients, responding to inquiries and concerns in a timely and professional manner.
10. Stay up-to-date on industry trends and best practices in collections to continuously improve processes and procedures.
11. Take ownership of assigned tasks and meet or exceed established collection targets.
12. Support the credit team by completing other duties and projects as assigned.
13. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Credit/Collections Coordinator I is between $38,000 and $44,000 per year. This can vary depending on the specific job location, years of experience, and the company's size and industry. Additionally, factors such as bonuses and benefits can also impact the overall salary range for this position.

RELX plc is a British corporate group comprising companies that publish scientific, technical and medical material, and legal textbooks; provide decision-making tools; and organise exhibitions. It operates in 40 countries and serves customers in over 180 nations.