
Command Center Engineer I
As a Command Center Engineer I at Relx, you will have the opportunity to be a part of a dynamic and innovative team at the forefront of the technology industry. We are seeking a highly motivated and skilled individual to join our command center, responsible for monitoring and maintaining our systems to ensure optimal performance. If you thrive in a fast-paced environment, have a passion for problem-solving, and possess a strong technical background, we want to hear from you! Join us and become an integral part of our mission to deliver cutting-edge solutions to our clients.
- Monitor and maintain various systems within the command center to ensure optimal performance.
- Proactively identify and troubleshoot technical issues that may arise.
- Collaborate with other team members to develop and implement solutions for system improvements.
- Maintain accurate and detailed records of system performance and incidents.
- Communicate effectively with team members and other departments to provide updates on system status and any potential issues.
- Follow established procedures for system maintenance and escalate issues as needed.
- Stay up-to-date with industry trends and advancements to continuously improve system performance.
- Respond to system alerts and take appropriate action to resolve issues.
- Perform routine checks and tests on systems to ensure functionality and identify potential problems.
- Work closely with clients to understand their needs and address any system-related concerns.
- Collaborate with vendors and external partners to troubleshoot and resolve complex technical issues.
- Keep abreast of company policies, procedures, and standards related to system maintenance and security.
- Train and mentor junior team members to ensure a high level of technical expertise within the command center.
- Continuously look for ways to optimize and improve system performance.
- Contribute to the development of new processes and procedures to enhance the command center's efficiency.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 2 Years Experience In A Command Center Or Network Operations Center (Noc) Environment.
Strong Understanding Of Networking Principles, Protocols, And Troubleshooting Techniques.
Experience With Incident Management And Escalation Procedures.
Familiarity With Monitoring Tools And Software, Such As Solarwinds Or Nagios.
Communication Skills
Data Analysis
Time Management
Attention to detail
customer service
Team collaboration
Incident response
Problem-Solving
System Administration
Network Monitoring
Technical Troubleshooting
Adapt
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Command Center Engineer I in Manila, Metro Manila, Philippines is approximately 25,000 to 35,000 Philippine pesos per month. This equates to approximately $500 to $700 USD per month. This salary range may vary depending on factors such as the specific company, the engineer's level of experience, and their qualifications.
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RELX plc is a British corporate group comprising companies that publish scientific, technical and medical material, and legal textbooks; provide decision-making tools; and organise exhibitions. It operates in 40 countries and serves customers in over 180 nations.

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