Associate Claims Consultant

Welcome to Reinsurance Group of America, where we are dedicated to providing top-notch services to our clients in the insurance industry. As an Associate Claims Consultant, you will play a crucial role in managing and resolving insurance claims for our clients. We are looking for a dynamic and driven individual with a strong background in claims management and exceptional communication skills. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we want you to be a part of our team. Join us in our mission to protect and support our clients through their insurance claims process.

1. Manage and resolve insurance claims for clients in a timely and efficient manner.
2. Use knowledge of insurance policies and procedures to accurately assess and process claims.
3. Communicate with clients and insurance agents to gather necessary information for claims processing.
4. Investigate and validate claims to ensure accuracy and legitimacy.
5. Collaborate with team members and other departments to effectively handle complex claims.
6. Provide exceptional customer service by responding to inquiries and addressing concerns promptly and professionally.
7. Maintain accurate and organized claim files and documentation.
8. Analyze claim data to identify trends and provide recommendations for process improvements.
9. Adhere to company and industry regulations and compliance standards.
10. Assist in training and mentoring new team members on claims handling processes.
11. Continuously strive to meet or exceed performance metrics and goals.
12. Stay updated on industry developments and changes in insurance policies.
13. Proactively identify and escalate potential issues or concerns to management.
14. Act as a representative of the company and uphold its reputation for excellence in customer service.
15. Collaborate with other departments to identify opportunities for cross-selling or upselling services to clients.

According to JobzMall, the average salary range for a Associate Claims Consultant in Chesterfield, MO, USA is $42,000 - $54,000 per year. This may vary depending on the specific company, experience level, and other factors.

Reinsurance Group of America, Incorporated is an insurance holding company and global provider of traditional life and health reinsurance and financial solutions. It operates through the following segments: United States and Latin America; Canada; Europe, Middle East, and Africa; Asia Pacific; and Corporate.