Priority Banking Phone Specialist- Nashville

Welcome to Regions Financial Co. We are currently seeking a highly motivated and customer-focused individual to join our team as a Priority Banking Phone Specialist in Nashville, Tennessee. As a member of our Priority Banking team, you will have the opportunity to provide exceptional service to our high net worth clients through phone interactions. We are looking for a detail-oriented individual with excellent communication skills and a passion for delivering an unparalleled banking experience. If you have a strong background in customer service and a desire to excel in the financial industry, we encourage you to apply for this exciting opportunity.

1. Answer incoming calls from high net worth clients and provide exceptional customer service.
2. Build and maintain strong relationships with clients through phone interactions.
3. Assist clients with a variety of banking needs, including account inquiries, transactions, and account maintenance.
4. Act as a brand ambassador for Regions Financial Co. by promoting a positive and professional image.
5. Utilize excellent communication skills to effectively address and resolve client inquiries and concerns.
6. Provide accurate and timely information to clients regarding banking products, services, and policies.
7. Proactively identify and address client needs, and recommend appropriate solutions to enhance their banking experience.
8. Collaborate with other team members to ensure a seamless and efficient customer service experience.
9. Maintain a thorough understanding of banking regulations and compliance procedures to ensure all interactions are within legal and ethical guidelines.
10. Continuously strive to meet and exceed performance metrics and goals to contribute to the success of the Priority Banking team.
11. Stay up-to-date on industry trends, products, and services to provide the best possible service to clients.
12. Participate in ongoing training and development programs to enhance skills and knowledge.
13. Adhere to company policies and procedures at all times.
14. Maintain confidentiality and security of client information.
15. Other duties as assigned by management.

According to JobzMall, the average salary range for a Priority Banking Phone Specialist- Nashville in Nashville, TN, USA is $43,000 - $55,000 per year. This can vary depending on the specific company and individual qualifications and experience.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.