Regions Financial Co.

Information Technology Application Support Analyst

Regions Financial Co.

Hoover, AL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Regions Financial Co., where we strive to provide the best financial services to our clients. We are currently seeking a highly skilled and motivated Information Technology Application Support Analyst to join our team. As an IT Application Support Analyst, you will be responsible for ensuring the smooth operation of our various applications and systems, providing technical support to our users, and identifying and resolving any issues that may arise. This is an exciting opportunity for someone who is passionate about technology and thrives in a fast-paced and dynamic environment. If you possess strong problem-solving skills, excellent communication abilities, and a strong understanding of IT applications and systems, we encourage you to apply for this role. Join us at Regions Financial Co. and be a part of a dynamic and innovative team!

  • Monitor and maintain the functionality and performance of our various IT applications and systems
  • Provide technical support to users and troubleshoot any issues or errors that may arise
  • Collaborate with other IT teams to ensure seamless integration and functionality of applications
  • Identify and resolve any potential risks or vulnerabilities within the applications and systems
  • Develop and maintain documentation, training materials, and procedures for applications and systems
  • Stay up-to-date with industry trends and advancements in technology to suggest improvements for our systems
  • Collaborate with vendors and external partners to ensure timely resolution of any technical issues
  • Assist in the implementation and testing of new applications or updates to existing ones
  • Communicate effectively with team members and stakeholders to provide updates on system performance and any potential issues
  • Participate in on-call rotation for after-hours support and troubleshooting.
Where is this job?
This job is located at Hoover, AL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field

  • Minimum Of 2 Years Of Experience In Application Support Or A Related Role

  • Strong Knowledge Of Various Operating Systems, Databases, And Programming Languages

  • Excellent Troubleshooting And Problem-Solving Skills

  • Ability To Communicate Technical Information To Non-Technical Stakeholders And Work Collaboratively With Cross-Functional Teams.

Required Skills
  • Troubleshooting

  • Data Analysis

  • Database Management

  • customer service

  • Network troubleshooting

  • Technical Documentation

  • Problem-Solving

  • Software Installation

  • Application testing

  • Project

  • User Training

  • System Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Information Technology Application Support Analyst in Hoover, AL, USA is $50,000-$80,000 per year. This may vary based on factors such as experience, education, and specific job duties within the role.

Additional Information
Regions Financial Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2025
Apply BeforeApril 11th, 2026
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About Regions Financial Co.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.

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