Regions Financial Co.

Digital User Experience (UX) Researcher

Regions Financial Co.

Hoover, AL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Regions Financial Co., where we strive to provide exceptional digital experiences for our customers. We are currently seeking a talented and dedicated Digital User Experience (UX) Researcher to join our team. In this role, you will be responsible for conducting research and gathering insights to drive the development of user-centric digital products and services. We are looking for someone who is passionate about understanding user behavior and can use data to inform design decisions. If you have a strong background in UX research and a desire to make a meaningful impact on the digital landscape of the financial industry, we would love to hear from you.

  1. Conduct user research: The primary responsibility of the Digital User Experience Researcher will be to conduct research to gain a deep understanding of user behavior and needs. This will involve designing and executing research studies, analyzing data, and presenting insights and recommendations to inform product development and design decisions.
  2. Collaborate with cross-functional teams: The Digital User Experience Researcher will work closely with product managers, designers, and developers to ensure that user research is integrated throughout the product development process. This will involve collaborating on research plans, sharing insights, and providing guidance on how to incorporate user needs into product design.
  3. Identify user pain points and opportunities: Through research and analysis, the Digital User Experience Researcher will identify pain points and areas for improvement in our digital products and services. They will also identify opportunities to enhance the user experience and drive innovation.
  4. Utilize various research methods: The Digital User Experience Researcher will be responsible for choosing and utilizing the most appropriate research methods, such as surveys, interviews, usability testing, and analytics, to gather insights and inform product decisions.
  5. Analyze and interpret data: The Digital User Experience Researcher will be responsible for analyzing and interpreting data from various sources to identify patterns, trends, and user needs. They will also use data to support design decisions and recommendations.
  6. Stay updated on industry trends: The Digital User Experience Researcher will stay updated on industry trends and best practices in UX research, and use this knowledge to continuously improve our research processes and methodologies.
  7. Communicate insights and recommendations: The Digital User Experience Researcher will be responsible for effectively communicating research findings and recommendations to stakeholders at all levels of the organization. This will involve creating reports, presentations, and other materials to share insights and make a compelling case for user-centric design decisions.
  8. Continuously advocate for the user: The Digital User Experience Researcher will act as an advocate for the user, ensuring that their needs and insights are considered throughout the product development process.
Where is this job?
This job is located at Hoover, AL, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Human-Computer Interaction, Psychology, User Experience Design, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience Conducting User Research And Usability Testing In A Corporate Or Agency Environment.

  • Proficiency In User Research Methods And Tools, Such As Surveys, Interviews, Eye Tracking, And Usability Testing Software.

  • Strong Analytical Skills And The Ability To Translate Research Findings Into Actionable Insights And Recommendations For Product Design And Development.

  • Excellent Communication And Collaboration Skills, With The Ability To Effectively Present Research Findings To Cross-Functional Teams And Stakeholders.

Required Skills
  • Data Analysis

  • Prototyping

  • Information architecture

  • usability testing

  • Competitive analysis

  • Wireframing

  • User Interviews

  • User Journey Mapping

  • User testing

  • User Surveys

  • Persona Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Digital User Experience (UX) Researcher in Hoover, AL, USA is $63,000 to $126,000 per year. This may vary depending on factors such as experience, skills, and the specific company or industry the researcher is working in.

Additional Information
Regions Financial Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 7th, 2024
Apply BeforeSeptember 18th, 2025
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About Regions Financial Co.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.

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