Regions Financial Co.

Contact Center Phone Banker

Regions Financial Co.

Alabaster, AL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting and customer service-oriented opportunity in banking? Then consider joining the team at Regions Financial Co. as a Contact Center Phone Banker! We are looking for an enthusiastic and committed individual to join our team and help us provide excellent customer service to our valued clients.To be successful as a Contact Center Phone Banker at Regions Financial Co., you must have excellent communication and interpersonal skills, be a self-starter, and have a strong commitment to customer service. You will also need to have a basic understanding of financial products and services and the ability to multi-task in a fast-paced environment. Previous customer service experience in the banking/financial services industry is highly preferred. If you are passionate about helping customers, have a great attitude, and are looking for an opportunity to grow and contribute in a team environment, then we want to hear from you!

Responsibilities of a Contact Center Phone Banker at Regions Financial Co.:

  1. Provide excellent customer service to clients.
  2. Utilize excellent communication and interpersonal skills to interact with customers.
  3. Demonstrate a strong commitment to customer service.
  4. Possess a basic understanding of financial products and services.
  5. Multi-task in a fast-paced environment.
  6. Demonstrate previous customer service experience in the banking/financial services industry.
  7. Show a great attitude and passion for helping customers.
  8. Work collaboratively in a team environment.
  9. Utilize problem-solving skills to address customer inquiries.
  10. Work to exceed customer expectations.
Where is this job?
This job is located at Alabaster, AL, USA
Job Qualifications
  • Attention To Detail

  • Ability To Work In A Fast-Paced Environment

  • Good Communication Skills

  • Proficient Computer Skills

  • Ability To Multitask

  • Ability To Remain Calm Under Pressure

  • Professional Telephone Etiquette

  • Knowledge Of Customer Service Principles And Practices

Required Skills
  • Communication

  • Listening

  • Technical

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Organizational

  • Knowledgeable

  • Interpersonal

  • Time-Management

  • Customer-Service

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Contact Center Phone Banker in Alabaster, AL, USA is $23,000 to $29,000 per year. This range is based on salaries submitted anonymously to the website by Contact Center Phone Banker employees in the Alabaster, AL, USA area.

Additional Information
Regions Financial Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Regions Financial Co.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.

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