
Contact Center Phone Banker
Are you looking for an exciting and customer service-oriented opportunity in banking? Then consider joining the team at Regions Financial Co. as a Contact Center Phone Banker! We are looking for an enthusiastic and committed individual to join our team and help us provide excellent customer service to our valued clients.To be successful as a Contact Center Phone Banker at Regions Financial Co., you must have excellent communication and interpersonal skills, be a self-starter, and have a strong commitment to customer service. You will also need to have a basic understanding of financial products and services and the ability to multi-task in a fast-paced environment. Previous customer service experience in the banking/financial services industry is highly preferred. If you are passionate about helping customers, have a great attitude, and are looking for an opportunity to grow and contribute in a team environment, then we want to hear from you!
Responsibilities of a Contact Center Phone Banker at Regions Financial Co.:
- Provide excellent customer service to clients.
- Utilize excellent communication and interpersonal skills to interact with customers.
- Demonstrate a strong commitment to customer service.
- Possess a basic understanding of financial products and services.
- Multi-task in a fast-paced environment.
- Demonstrate previous customer service experience in the banking/financial services industry.
- Show a great attitude and passion for helping customers.
- Work collaboratively in a team environment.
- Utilize problem-solving skills to address customer inquiries.
- Work to exceed customer expectations.
Attention To Detail
Ability To Work In A Fast-Paced Environment
Good Communication Skills
Proficient Computer Skills
Ability To Multitask
Ability To Remain Calm Under Pressure
Professional Telephone Etiquette
Knowledge Of Customer Service Principles And Practices
Communication
Listening
Technical
Empathy
Patience
Problem-Solving
Flexibility
Adaptability
Multi-tasking
Professionalism
Organizational
Knowledgeable
Interpersonal
Time-Management
Customer-Service
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Contact Center Phone Banker in Alabaster, AL, USA is $23,000 to $29,000 per year. This range is based on salaries submitted anonymously to the website by Contact Center Phone Banker employees in the Alabaster, AL, USA area.
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Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.

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