Collections Recovery Collector

At Regions Financial Co., we are dedicated to providing exceptional financial services to our clients. We are currently seeking a dynamic and detail-oriented Collections Recovery Collector to join our team. In this role, you will be responsible for managing and recovering delinquent accounts for our valued customers. We are looking for a motivated individual with strong communication skills and a passion for delivering top-notch customer service. If you have a keen eye for detail and enjoy problem-solving, we welcome you to apply for this exciting opportunity.

1. Manage delinquent accounts: The Collections Recovery Collector will be responsible for effectively managing and recovering delinquent accounts for our clients.
2. Conduct collections activities: This role requires conducting collections activities to recover outstanding debts from customers, including making phone calls, sending letters, and negotiating payment plans.
3. Maintain customer relationships: The Collections Recovery Collector will be responsible for maintaining positive relationships with customers and ensuring their needs are met throughout the collections process.
4. Ensure compliance with regulations: It is the responsibility of the Collections Recovery Collector to ensure all collections activities are conducted in compliance with relevant regulations and company policies.
5. Communicate effectively: The successful candidate will have strong communication skills and be able to effectively communicate with customers, colleagues, and other stakeholders to resolve delinquent accounts.
6. Provide exceptional customer service: As a representative of our company, the Collections Recovery Collector will be expected to provide exceptional customer service to our clients and work towards finding mutually beneficial solutions.
7. Analyze account information: This role requires analyzing account information to determine the best course of action for recovering delinquent accounts, including reviewing payment history, outstanding balances, and customer financial situations.
8. Document all collections activities: The Collections Recovery Collector will be responsible for accurately documenting all collections activities, including phone calls, letters, and payment agreements.
9. Meet collection targets: The ideal candidate will be able to meet and exceed collection targets set by the company, demonstrating a strong work ethic and dedication to the role.
10. Collaborate with team members: The Collections Recovery Collector will work closely with other team members to develop strategies for effectively recovering delinquent accounts and achieving departmental goals.
11. Stay updated on industry trends: It is the responsibility of the Collections Recovery Collector to stay updated on industry trends and best practices in collections to continually improve processes and results.
12. Maintain confidentiality: The successful candidate will be responsible for maintaining the confidentiality of customer information and sensitive company data at all times.

According to JobzMall, the average salary range for a Collections Recovery Collector in Salt Lake City, UT, USA is $32,000 to $45,000 per year. This range may vary depending on factors such as the company, experience level, and specific job duties.

Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama. The company provides retail banking and commercial banking, trust, stockbrokerage, and mortgage services.